About this role
ROLE PURPOSE
Based in store & reporting to the Store Manager, this role will be responsible for overseeing the delivery of high standards of Store Presentation within their store.
Store Presentation assistants play a crucial role in ensuring store standards are consistently at a high standard, are visually appealing, inviting & on-brand.
With a high level of attention to detail, Showroom Assistants help Freedom showcase products in the best possible light, enhancing the experience for customers and driving sales.
SUCCESS CRITERIA
Drives sales by delivering a world class store environment experience within their store.
Customers are inspired to shop at Freedom – an authentic connection is made to the brand.
Achieves a high level of store presentation – consistently.
Provides constructive and valuable feedback to the Cluster VM Team – identifying VM opportunities, acting on them and increasing sales.
Great working relationships with Store Manager & instore Retail/ VM Team.
All products are ticketed / labeled correctly and to standard.
KEY ROLE RESPONSIBILITIES
* Works in partnership with Store Manager & Cluster VM Team supporting the Visual Environment within their store
* Maintains all Visual Merchandising displays as set by the Cluster VM Team
* Responsible for maintaining all ticketing standards across the store – including promotional ticketing execution
* Maintains all Homewares planaograms as set by the cluster VM Team
* Maintains Styling standards as set by the cluster VM Team
* Assists with Seasonal / Ad Hoc. Furniture floor moves when required
* Responsible for all homewares stock replenishment across the store (including unpacking deliveries)
* In partnership with the retail team – executes all promotional campaign visual directives
* Assists Cluster VMs to Ensure delivery of all VM Calendar initiatives and executes to a high standard in a timely and efficient manner
* In partnership with the retail team & Cluster VM Team Maintains overall store presentation at all times
* Follows instore VM guidelines & Style guides at all times
* Assists with Project refits/builds within their region when required
* Provides store audit information when required
* Assist Cluster VM Team on projects when required
* Ensures that the commercial & visual needs of the business are balanced when maintaining merchandising displays
* Actively participate in new store set-ups and refurbishments (where required) and collaborate with key stakeholders
* Assist with online orders when required
* Maintains & collaborates with Store Manger in regards to Display Bin Management
* Maintains & collaborates with Store Manager in regards to Clearance / Discontinued stock management
* Responsible for actioning the VM Weekly Checklist
* Responsible for resetting and preparing the store for weekend trade
EDUCATION AND EXPERIENCE
* Visual Merchandising qualifications and/or a minimum of 5 years experience in Visual Merchandising (with Home Interiors experience as an advantage).
* Project Management experience
* Retail / Team Leadership experience
* Understanding and knowledge of bulky goods retailing
* Ability to analyse sales reports to determine performance and actions
TECHNICAL SKILLS
* Computer skills in Microsoft Office – Outlook, Teams, Powerpoint, Word and Excel
BEHAVIOURAL SKILLS
* Highly Creative
* Positive and Engaging
* Commercial thinker with a strong business acumen
* Adaptable and open to change
* Excellent verbal, written and graphic communication skills
* Results orientated and highly motivated
* Professional in demeanor and appearance