Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today.Job Title – Business AnalystLocation- PerthKey AccountabilitiesConduct interviews, workshops and surveys to elicit detailed business requirements from stakeholders.Document user needs and pain points.Define clear functional specifications for new systems or system updates, outlining features and functionalities.Assess business needs by conducting analysis of business operations.Develop and evaluate potential solutions to address business needs including feasibility assessment, cost-benefit analysis and project scope definition.Analyze and interpret datasets to identify trends, patterns and key insights to enable informed decision making.Manage key stakeholders, effectively communicate findings and recommendations to diverse stakeholders including senior management, technical teams and end-users.Participate in user acceptance testing to verify that developed solutions meet business requirements.Support the transition to new systems or processes by providing training and documentation.Design, document and maintain business process diagrams.Manage stakeholder communication, providing regular updates on new features, bug/issue resolutions.Role AttributesExperienceMinimum of 3-5 years of work experience in a Business Analyst role.Relevant work experience in data analysis.Ability to identify root causes of issues and propose effective solutions.Experience in conducting requirement gathering workshops and gap analysis.Experience in developing Business analysis documents using relevant tools such as JIRA, Confluence.Experience of working in Agile teams and knowledge of Scrum Ceremonies.SkillsExcellent written and verbal communication to clearly articulate complex concepts to various audiences.Strong analytical skills.Proficiency in data analysis tools such as Excel, SQL, BI tools.Understanding of business operations, financial metrics and industry trends.Capability to build relationships and manage expectations with diverse stakeholders.Problem-solving and conflict-resolution ability.KnowledgeFamiliarity with software development lifecycle.Knowledge of data management systems (desirable).Knowledge in generating process documentation.Knowledge in Release Management & Change management activities.EducationDegree in Computer Science, Business or similar field (desirable).Thank you for your interest in applying for this position with TCS. All applicants who meet the requirements will be considered equally and fairly for employment. We will review your application and will get back to you if we are considering your interest in this opportunity.
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