Who we are In Melbourne, water is essential to our way of life.As caretakers for Melbourne's water cycle, we care for water, life and land throughout Melbourne: both its people and its biodiversity.Each time you drink from the tap, flush a toilet, run through a backyard sprinkler, or kayak down the Yarra—we're there.Primed and ready, quietly delivering some of the world's cleanest water for over five million residents and wildlife that call Melbourne home —just as we have for over 130 years.If you value making it count, diving in with curiosity, and doing what's right, you're in the right place.About the Role Reporting to the Manager Bayside Dandenong, Waterways & Catchment Services, this is a pivotal role within the Bayside & Dandenong team.As the Operations & Maintenance Officer you will be responsible for Maintaining our customers' confidence and trust as the region's waterway and catchment manager within the geographic area of responsibility: Manage internal and external customer service requests in line with established procedures.Initiation of proactive and reactive maintenance works that contribute to the achievement of waterway, flood, drainage and land objectives and targets.Support handover/acceptance on new/renewed civil drainage works and new wetland assets.Incident support during business hours and on a rostered out of hours duty arrangement (as required).This full time role is based from our South East Regional Office in Bangholme and comes with an operational vehicle.For more information please review the Position Description: Position Description - Operations and Maintenance Officer.pdf About you: Experience in and understanding of the underlying principles of in waterway, civil and drainage asset management and maintenance.Demonstrated analytical and problem solving skills, including the ability to identify problems and use judgement to determine management solutions for a broad range of waterway, drainage and land management situations.A proactive, solutions-focused, continuous improvement mindset and demonstrated resilience.Highly developed interpersonal skills and an ability to communicate and negotiate clear and effective outcomes with a wide range of people within Melbourne Water, external organisations and with the general public, sometimes in conflict situations.Why join us: At Melbourne Water, we care about water and all life that springs from it.Our people are fuelled by passion, and with safety at the forefront, we have an unwavering sense of purpose, and are on a mission to protect every Melburnian's way of life, one drop at a time.We walk the talk when it comes to flexible working – but that's not all.Our culture of purpose, safety, results, and learning permeates everything we do.We're dedicated to doing what's right, and this commitment extends to the meaningful work we do in a supportive and inclusive culture that encourages you to make the most of your talents.Our long-standing commitment to Diversity, Inclusion, and Belonging means that Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people living with disability, mature age and young jobseekers from all cultures can apply with confidence knowing they are safe, affirmed, and celebrated.If you're curious, action-orientated, outcomes-focused, and care deeply for public resources, community, and the environment, we'd love to receive an application and learn if you could be a great fit.How to Apply Click the 'Apply Now' button below and complete our online application form.Closing date: Thursday 14th November 2024 at 11:55pm AEST