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We are looking for a professional and friendly Senior Butler to join our team.
Responsibilities include, but are not limited to: Ensures the delivery of the Park Hyatt promise and provides a professional and courteous service to hotel guests at all times.To be knowledgeable of all Park Hyatt Sydney facilities, including the event spaces, spa, restaurant, bar, and in-room dining menus in order to confidently recommend to guests.To make contact with hotel guests during their stay and offer to organise a wide range of services and arrangements by professionally and efficiently handling their requests.To be the main point of contact for VIP guests throughout their stay for all requests.To inspect rooms prior to arrival and ensure guest preferences and setups are honoured, and the room is immaculately presented.To prepare and manage daily VIP amenities and for special request guest rooms.To offer a personalised and pre-emptive service that is tailored to suit the individual preferences of each guest.Required to be proficient in the working knowledge and demonstrate the duties and tasks of the housekeeping, concierge, and in-room dining roles and to be adaptable to fulfil the specifications of these positions when required or delegated by management.QualificationsWell developed computer knowledge, particularly in the use of MS Office, Outlook.Strong time management.Extremely organised with a strong commitment to maintaining a controlled working environment.Current NSW RSA Certificate.Extensive knowledge of Sydney and surrounds (including restaurants, bars, services etc).Preferable knowledge of Travel/Hotel Industry.Working at Park Hyatt Sydney will include: Access to employee benefits such as complimentary shift meals, discounts for the Spa and all Food and Beverage outlets.Access to complimentary and discounted Hyatt accommodation worldwide.Access to internationally recognised learning and development programs and opportunities.Access to an employee assistance program and paid family leave benefits.Being part of a diverse and inclusive team, passionate about their work.A career with Hyatt opens a world of opportunities. We have continually been named one of the World's Best Multinational Workplaces with the aim to create an authentic culture of care and service.
If you are looking for a fulfilling career, please apply through www.careers.hyatt.com.
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