The Regional Sales Manager will be responsible for driving sales instore across New Soth Wales on a Fixed Term Contract. They will inspire and build high performing teams whilst strategically driving sales and profitability within ‘owned and operated’ and franchise stores. The RSM will be responsible for building strong partnerships with key stakeholders (inc. franchise partners and multi-brands) in order to maximise the people, product & operational opportunities within the region.
Key accountabilities:
People
1. Lead, inspire and develop your people to build committed and high-performing store managers and teams. Adapt leadership and coaching styles to accommodate the varying experience levels across; people management & development, selling, stock and operational excellence and visual merchandising
2. Promote an inclusive and diverse culture in line with the Pandora Brand Values
3. Develop and invest in talent to create a robust internal talent pipeline and succession plan
4. Recruit A-Class talent into your teams
Performance and standards
5. Drive sales performance to achieve targets and store KPIs
6. Coach and lead Store Managers and teams to maximise sales & profitability and to deliver high standards of operational execution
7. Lead and deliver ‘best in class’ customer experience, brand initiatives and operational standards across all stores
8. Excellent execution of global VM standards, influenced by global market expertise
Partnerships, training and communication
9. Business partner closely with HR, Retail ops, Training and Merchandising in order to maximise potential in people, product and sales
10. Partnering with the ‘Sales Training’ team to develop training programmes to deliver business results
11. Cultivate and maintain strong relationships with store owners, franchisees and store teams
12. Facilitate face-to-face training/workshops for store teams
13. Ensure all retail communications are shared timely and aligned with Group Communications standards
Process, analysis and administration
14. Analysis of business performance, data and reporting to identify commercial opportunities, implement change and corrective actions where appropriate
15. Understand industry standards and benchmarks and seek ideas to ensure Pandora is a market leader in service and operational standards
16. Improve regional stock loss and accuracy
17. Manage payroll in line with business expectations
The successful candidate
18. Extensive store management experience within a large organisation and a proven track record of successfully delivering in a similar multi-site field management role
19. A customer centric and service focused team leader with a target driven and sales-focused mentality
20. A strategic and solutions-focused manager with an excellent understanding of how to successfully achieve retail KPIs
21. An inspiring leader, coach and mentor with excellent people development skills
22. Data driven and experience with scheduling, high performance and productivity, stock optimisation, payroll and territory management
Why work with us?
Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none.
Our generous benefits package includes:
23. 60% staff discount on all Pandora products
24. Car Allowance
25. Growth opportunities and career planning
26. Subsidised comprehensive healthcare cover with BUPA
27. Novated leasing
28. LinkedIn learning
29. Retail bonus scheme
30. A day off on your birthday
31. Comprehensive individual wellness support
About Pandora
The largest jewellery company in the world, we give a voice to millions of people’s loves every day. We sell three pieces of our hand-crafted jewellery every second and have the largest network in the industry, with almost 7, points of sale around the globe and a strong online business.
Launching in Australia in, Pandora Australia New Zealand (ANZ) has since become the fourth largest market for the Danish jewellery house with stores across the ANZ network, employees in corporate and over employees in retail.
We pursue sustainability in everything we do and have set ambitious and measurable targets across every touchpoint of our business, from sourcing through to the materials we use and the marketing of our products.
Our people
Our global workforce is made up of over 33, passionate people who, in, helped Pandora record the highest earnings to date, led by a refreshed long-term growth strategy. The pace of our progress has created an energising, ambitious culture where we are empowered to be ourselves and equipped to deliver our very best.