About the roleARC (The Australian Reinforcing Company), is currently seeking a Customer Service Officer to join our tight-knit team at the Maroochydore branch where you will be working closely with sales and operations to deliver an outstanding customer experience.This position would be a suitable opportunity for someone looking to build on their existing customer and sales experience.Enjoy a work-life balance with Monday to Friday hours from 8:00 am to 4:00 pm—and wrap up early on Fridays at 3:00 pm!Your responsibilities:Providing outstanding customer service over the phone, email and at the front counterTrouble shooting customer sales queries and answering any questionsUpselling and providing quotes to customersSales data entry, general invoicing, administration and purchasingWe are looking for someone who is customer service focused, has a high attention to detail and thrives working in a fast-paced environment.You will also have:Experience in a similar customer service roleThe ability to build relationships with a diverse range of clientsExcellent verbal and written communication skillsA can-do attitude and a strong desire to learn and develop your skillsetTeam player and can multi-task wellAbout our teamThe Australian Reinforcing Company (ARC) is a local supplier of steel reinforcing that Australians have trusted for more than 100 years. With a proud history of innovation, supported by the largest branch distribution network in Australia, ARC provides a localised service adapted to our communities, towns & cities from Tasmania to Townsville, and everywhere in between.ARC is a brand of InfraBuild, Australia’s leading integrated steel manufacturing, distribution and recycling business, making steel using our electric arc furnaces. InfraBuild provides solutions for commercial and residential construction, large scale and nation-building infrastructure as well as our primary producers and rural sectors. With ambitions to be carbon neutral by 2030, each day we help build futures through sustainable steel.Next stepsWe invite you to forge your career in a workplace where passion meets purpose, wellbeing is nurtured and the opportunity to thrive is in your hands.It is our ambition at InfraBuild to cultivate an inclusive workplace that is as diverse as the communities we serve. We encourage candidates from all cultural backgrounds, genders, orientations, age groups, and abilities to apply. Your diversity is our strength in creating sustainable and innovative steel solutions for Australia's tomorrow.
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