Call Centre and Customer Service Wetherill Park, Sydney, Australia Customer Service Officer Labourpower Recruitment Services is an established recruitment agency that provides both temporary and permanent recruitment services to the "Blue and White Collar" industries throughout Australia and prides itself on delivering and maintaining a high standard of customer service and commitment to our clients.
Labourpower is seeking a highly motivated Customer Service Officer to join our clients busy Wetherill Park team.
The Role The primary objective of this role is to answer and support clients calling into the office and offer a solution.
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COMPANY Reporting to the Customer Service Manager, this role will have responsibility for the following tasks: PRIMARY RESPONSIBILITIES ? Accurate input of information into the database ? Answer phone queries professionally & promptly with appropriate solutions ? Liaising with other staff whern required ? Investigate any issues or abnormalities and report to management The Successful Applicant ? Self starter? Closer / completer? Team player? Displays identifiable ethical behaviour? High energy levels? Outgoing personality? Highly organised? Able to adapt and work in a constantly changing environment? Multi-tasker Be an excellent communicator – both verbal and written Skills, Knowledge and experience ? Previous high volume call centre experience.? Data entry experience? Relevant formal tertiary qualification? MS Office Suite? Excellent verbal and written communication? Knowledge and experience in software and database packages What you'll get in return * A fun, friendly, team environment * Support and guidance from a well-established and experienced team * A team of motivated co-workers in a friendly office environment * Free parking on site * Salary in line with your experience The successful applicant must be able to provide two references and be able to pass a police check.
It is essential that you have a reliable vehicle and current drivers licence as there is limited public transport.
To apply, please click the apply button and ensure you submit an updated copy of your CV.
Labourpower Recruitment Services | www.labourpower.com Job InformationJob Reference: 200578531_1742426627Salary: AU$60000 - AU$70000 per annumSalary From: AU$60000Salary To: AU$70000Salary Type: annumConsultant Name: Laura MarriottJob Industries: Call Centre and Customer ServiceJob Locations: Wetherill Park, Sydney, AustraliaJob Types: Permanent