Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit our website.About the RoleWe are seeking a motivated Inside Sales Account Manager to join our Sales Team at Karawatha.You'll engage with small to medium-sized businesses in regional markets, expanding our customer base. Collaborating with your Sales Manager and the Head of Inside Sales, you'll drive campaigns that grow new business, increase market share, and build lasting partnerships.This role offers the chance to develop as both a "hunter" and "framer" in sales, with support from a dynamic team in a well-connected office.Key ResponsibilitiesManage a national portfolio with a target of $4.5M+, leveraging upsell and cross-sell opportunities to exceed goals.Drive lead generation and qualify new business opportunities through strategic market research and customer insights.Build and nurture lasting customer relationships, ensuring satisfaction and repeat business.Negotiate trading terms, handle credit requests, and manage customer remediation processes.Stay ahead of industry trends and adapt your approach to meet evolving customer needs.Qualifications & ExperienceUp to 5 years of experience in account management or inside sales, preferably within a B2B environment.Strong customer-centric mindset, with a proven ability to develop and maintain relationships.Proficiency in Salesforce or similar CRM platforms to track, manage, and grow your pipeline.Exceptional verbal and written communication skills, allowing you to engage confidently with clients via telephone, Teams, and in-person.The ability to understand and apply industry trends to provide value-added solutions to customers.Why TGEWe care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.What we offerCompetitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneWe celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.Our recruitment processApplying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in-person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.Additional InformationWe believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.As an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, religion, gender identity or expression, sexual orientation, age, marital or disability status.It's never been a more exciting time to join our team as we take the next step in our journey.To find out more about us, visit our careers page.To be considered, you must be entitled to work in the specified country and be prepared to undertake pre-employment checks including a criminal history check and medical assessment.
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