About the roleWe are seeking a skilled and professional Medical Specialist Receptionist to join our team in Southport, Queensland on a 6 month contract basis to cover for maternity leave with the option to go part-time at the end of the 6 month period. As the first point of contact for our patients, you will play a vital role in ensuring a positive and seamless experience from the moment they walk through our doors.What you'll be doing Greeting patients and visitors in a warm and friendly mannerScheduling and coordinating appointments, including managing wait times and rescheduling as neededHandling patient inquiries and providing information about our services over phone and emailConsultation BillingProof reading, editing and finalising medical correspondenceAssisting with procedure bookings and quoting when requiredPerforming general administrative duties to support the smooth running of the practiceEnsuring the reception area is well-organised and presentable at all timesWorking closley with the Practice Manager and completing required tasks when needed. What we're looking for At least 2 years' experience in a similar medical or healthcare administrative roleStrong customer service and interpersonal skills, with the ability to communicate effectively with patients and team membersExcellent time management and multitasking abilitiesProficiency in using medical practice management software Gentu (desired)A friendly, professional and discreet manner when handling sensitive patient informationA commitment to maintaining confidentiality and upholding medical ethicsWhat we offerAt Dr Harald Puhalla's practice, we are dedicated to creating a supportive and collaborative work environment where our team can thrive. We also offer competitive remuneration and a range of benefits to support your wellbeing and work-life balance.About usDr Harald Puhalla is a respected medical specialist with over 25 years of experience in providing high-quality healthcare services to the Gold Coast community. You will also be working along side another specalist Dr Ramesh Damodaran Prabha, dietician & our bariatric general practitioner. Our practice is committed to delivering personalised, patient-centred care, and we pride ourselves on our exceptional customer service and clinical expertise. Join our team and be a part of our mission to improve the health and wellbeing of our patients.Apply now to become our next Medical Specialist Receptionist!