About Bay Audio: Are you a driven sales professional with a passion for delivering top-tier customer service?At Bay Audio, we're not just another retail brand—we're at the forefront of revolutionizing hearing health and empowering our customers to live life to the fullest.As a leading provider of hearing solutions, Bay Audio is dedicated to enhancing the quality of life for those with hearing impairments.We take pride in offering personalized, high-quality hearing care and exceptional customer service.Job Overview: As a Retail Sales Associate at Bay Audio, you will be pivotal in driving traffic to our retail stores by greeting potential customers and inviting them to complete a complimentary hearing test.Your role involves delivering outstanding customer service, providing expert advice, and offering tailored hearing solutions to our clients.The ideal candidate will have a passion for helping others, a strong interest in technology, and the ability to connect with clients on a personal level.You will collaborate closely with our team of audiologists and hearing care professionals to ensure every client receives the best possible hearing solution.Key Responsibilities: * Consultation and Sales: * Attract and engage with customers to understand their hearing needs and lifestyle requirements.* Provide expert advice on hearing devices, accessories, and services.* Demonstrate and explain the features and benefits of various hearing devices and models.* Manage the entire sales process, from initial consultation to post-sale follow-up.* Customer Service: * Deliver exceptional customer service and support.* Conduct hearing screenings and assessments.* Educate clients on proper hearing device maintenance and care.* Provide ongoing support and troubleshooting for clients' hearing aids.* Ensure client satisfaction through regular follow-up and communication.* Store Operations: * Maintain an organized and welcoming store environment.* Manage inventory, including ordering and stocking.* Maintain accurate client records and sales documentation.* Collaborate with the store team to achieve sales targets and store goals.What We Are Seeking: * An outgoing and motivated personality, comfortable engaging face-to-face with potential customers daily.* Proven experience in meeting and exceeding business targets.* Strong listening, communication, and problem-solving skills.* Willingness to travel as required.* Previous experience in sales or customer service, preferably in a retail or healthcare setting.* Excellent communication and interpersonal skills.* Strong sales acumen with a customer-focused approach.* Ability to learn and demonstrate new technology quickly.* High level of empathy and patience when dealing with clients.In Return We Offer: * Achievable monthly and yearly incentive programs.* Comprehensive training and career development.* Excellent career growth opportunities and progression planning.* A diverse, collaborative, and supportive team passionate about the work we do.* The opportunity to work in a business that genuinely enables you to change a customer's life every day.