About the Company Join this incredible Melbourne founded company within the Automotive industry with a fantastic and immersive culture About the Role The Sales Support Officer role is part of automotive business. Working in a small team you will provide support and administration assistance to our Business Development Managers, State Managers and Dealer network. Duties Develop strong relationships with customers and internal staff Conduct all Sales Support and administration functions to ensure the Sales team is adequately serviced and have all necessary information for their roles Answer phone calls and emails relating to warranty and roadside assistance enquiries Promptly and professionally assist with requests from stakeholders and customers on all administrative tasks relevant to effective product management and service Process warranty and roadside cancellations Process warranty and roadside transfer requests Proactively identify areas for improvement with processes involving sales, administration, and operations Assist and support other members of the Finance & Operations team Assist with other Ad Hoc operational and processing duties as required Comply with Privacy Act guidelines and other government policies as needed Assist with general office duties as required Skills & Experience Excellent phone manners Experience in data processing Experience in customer service and/or stakeholder management Proficiency in Microsoft Applications including Word and Excel Intermediate mathematical/numerical skills Previous experience within a similar role and environment is desirable Culture Our client fosters a culture of continuous learning and support, offering comprehensive training on new systems to ensure everyone is equipped for success. With a close-knit team who collaborate seamlessly, their culture is centred around focus, diligence, and mutual respect, further enriched by team lunches and regular cross-team interactions. Apply Today Please send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: http://www.roberthalf.com.au/recruitment-agency-melbourne Job Reference No: 06810-0013100078 BS By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.