About EVT
When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day.
About Rydges
Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service.
About Esplanade Hotel Fremantle by Rydges
Make your mark with Esplanade Hotel Fremantle by Rydges. With a rich history dating back to 1850, the hotel is an iconic landmark in Western Australia, offering guests an environment that is as rich, warm and sophisticated as the port city itself. Are you ready to be part of history?
About the role
The iconic Esplanade Hotel Fremantle by Rydges is currently seeking a Concierge/porter to join their team!
Reporting to the Front Office Manager, your role will be to coordinate the arrival and departure services for our guests. Weekend availability is essential.
* To ensure a high degree of personal service is given to all hotel guests and patrons.
To maintain the foyer and the entrance of the Hotel. To ensure that guests’ luggage is delivered or received promptly and taken care of with ease and efficiency. To offer parking options and facilitate registration at the hotel preferred DRIVO carpark. Upon request of guests, make reservations at local establishments such as restaurants, businesses, attractions, and other entertainment venues. Assist the team with on-site events including weddings, business fairs, and corporate meetings. Greet clients when they enter the building and guide them to their designated areas.
Benefits & perks
At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot.
* Incredible team member discounts from your first day on-the-job.
* 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more.
* $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more.
* Awesome winter and summer savings and discounts at Thredbo.
* Rapid career growth opportunities through our EVT network.
* Local community involvement, volunteering and charitable giving.
* Australia and NZ’s largest and most diverse experiences company.
Skills & experience
* Able to process important queries and manage customer expectations in a polite and friendly manner.
Great Customer Service Answer telephones and respond the email enquiries and possess necessary telephone etiquette
If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here https://www.evt.com/elevate/careers/.