Injury Management Coordinator Injury Management Coordinator | Australia - Tasmania At Allianz, we're proud to be one of the world's leading insurance and asset management brands, with a workforce as diverse as the world around us.
We care about our customers, which is why we hire the very best people to further ourmitment to securing the future of our customers, partners, and themunity so we're ready when they need it offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.
Let's care for tomorrow, so we can create a better future together, for everyone. You'll be responsible for
1. Guiding and coaching claim teams to ensure claims are managed cost effectively within the framework of the legislation to optimise financial results
2. Ensuring the local Injury Management Program is up to date and employees arepliant in the application of the program
3. Monitoring and reporting on key injury management, return to work, and workplace rehabilitation provider KPI's and trends
4. Building and proactively influence relationships with rehabilitation providers in support of AAL's strategic direction
5. Ensuring service issues /plaints are effectively resolved inpliance with internal / external policy and procedure
6. Monitoring injury management workflows to ensure timely decision making whilst meeting quality standards within required timeframes
About you
7. Undergraduate degree in a relevant allied health field or equivalent level of relevant experience
8. Previous hands-on face to face clinical injury management experience
9. Experience in injury management relating to occupational rehabilitation, claims management and/or return to work
10. Ability to identify opportunities to review, develop, and modify injury management claims processes, procedures, standards. and guidelines in line with medically based research findings that support innovation, improved performance and an improved customer experience
11. Knowledge of privately underwritten workerspensation environment
12. Understanding of relevant regulatory, and/or legislativepliance requirements that impact the organisation
13. Ability to recognise, avert, manage, and escalate conflicts to enable effective and timely resolution in accordance with organisational processes
14. Ability to provide specialist Injury Management coaching and one on one support to team members regarding early intervention claims management strategy
What's on offer
15. Be part of a team that's open-minded, supportive, and genuinely focused on customer oues
16. A sense of belonging in the workplace, where you are weed and encouraged to bring your most authentic self to work
17. An employer that ismitted to supporting your work/life balance and is always open to conversations about flexible & remote working
18. Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development
19. Insurance products - Deals and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being
20. Initiatives to support your financial wellness through selected discounted Allianz insurance products, superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme
21. The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer
About Allianz At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only weed, but valued for the perspectives and talents they bring to work. We aremitted to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.
Adjustments and support If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to for a confidential conversation.
Join us. Let's care for tomorrow.
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