Randstad has partnered exclusively with one of the largest transport companies in the country! Due to continued growth our client based at Perth Airport are looking for an experienced Service Advisor to join their team.
About the role:
Efficiently and accurately tracking warranty payments within the department
Reconciling all warranty receivables with payments through the appropriate accounting schedule
Process and submit warranty claims in a timely manner and in line with warranty policy and procedures
Compile warranty claim documentation in accordance with manufacturer guidelines
Verifying submission criteria required by factory or distributor
Posting credits into the dealer management system
Following upon payment of outstanding claims
Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing and storing of parts in systematic order
About you:
Previous experience working in a Warranty Administration, Technician, Parts or Service Advisor role within a dealership environment is preferred
Understanding of Warranty policies and procedures
Ability to interpret technical information relating to automotive products
Knowledge and experience of Microsoft Office suite
Proactive attitude with excellent attention to detail
Commitment to delivering a high level of customer service
Strong organisational, decision making, and problem-solving skills
What's in it for you?
Earn up to 100k+ in commission!
Permanent full time role
Immediate start
Attractive salary
Onsite free parking
Be a part of an exciting and supportive team environment
If you meet the above criteria, please click Apply Now!
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.
skills
Prior work experience in a dealership is required
qualifications
NA
education
Secondary School/High School