Job Description
* Join our high-performing internal team
* Mature our ServiceNow Environment
* Work for an HRD Employer of Choice winner for 9 years in a row!
An excellent opportunity to join our internal, talented Digital Platforms team contributing to our mature ServiceNow environment and delivering quality outcomes for our internal and external customers. If you are looking for a professional team environment with autonomy to work on interesting projects, this is the role for you.
The Role:
Reporting to the Digital Platforms Manager you will:
* Build, support and enhance integrations with customer ITSM tools and internal business applications utilising both pro-code and low-code tools.
* Configure and maintain ServiceNow workflows and custom scripts leveraging strong JavaScript and GraphQL programming skills.
* Perform platform development, administration, design and configuration of solutions and enhancements
* Provide end user support to improve general usage and adoption of the platform
* Actively contribute to team discussions to identify areas for improvement and be an advocate for No and Low-code solutions
* Have a willingness to learn new ServiceNow skills and related Web development concepts to contribute to platform innovation
About You:
A passionate ServiceNow developer, you will be experienced in:
* Utilising JavaScript, GraphQL, HTML, CSS and ServiceNow API's
* ServiceNow administration and configuration
* Working in an Agile environment within a collaborative team
* Information Security Management Systems, with the ability to effectively apply across all workplace practices.
You will have:
* Strong technical aptitude with the ability to break down complex issues and develop root cause analysis and solutions.
* Ability to implement ITIL best practices to contribute to desired project outcomes
* General understanding of ITIL and ITSM Processes
* Basic understanding of Microsoft Administration environments and tools eg AD, SCCM
* Experience with technical writing and document management/control practices
Who is Data#3?
Listed in 1997, Data#3 is now an ASX200 listed company gross sales of $2.8 billion in the 2024 financial year. Headquartered in Brisbane with more than 1,400 employees, it has facilities across 12 locations in Australia and Fiji.
Voted HRD's Employer of Choice for the last 9 years, Data#3's culture is built on five core values; Honesty, Excellence, Agility, Respect, and Teamwork (HEART) and these values are integral to the way Data#3 works internally and externally with our customers.
Some of our Benefits
* Flexible working – includes working from home options
* Competitive remuneration – plus income protection and access to salary packaging options
* Community service leave – we arrange rewarding volunteer opportunities
* Personal development – access to extensive training and resources
* Health and wellness programs – annual wellness day plus benefits and discounts
For our full list of benefits, head to our careers page: https://www.data3.com/careers/
Join Data#3 and take the next step in your career by applying today.
At Data#3, we value diversity, equity, and inclusion as key to a thriving workplace. We are committed to building a culture where everyone feels welcome, respected, and valued—and we encourage your application.
Reference: KEMI112264
Data#3 will request as part of the recruitment process reference checks and verification of your right to work in Australia. All final applicants for this position will be asked to consent to a police check. Please note that applicants with criminal records will not automatically be excluded from the recruitment process. Each application will be considered on its merits and inherent requirements of the role.