Who we areREMONDIS is one of the world's largest recycling, service and water companies. We’re a privately-owned family company headquartered in Germany, with over 40,000 employees and operations on four continents. We’ve been here in Australia since 1982.With over 1,100 employees and 39 business locations in Australia, we serve more than 24,000 commercial, industrial and municipal customers in meeting their sustainability goals through comprehensive waste collection, treatment, resource recovery and management solutions.Together, we believe we can achieve a more sustainable future; a future in which waste is a resource.Your role:Reporting to the Accounts Receivable Manager, you will be responsible for overseeing all aspects of collections and credit operations, leading and mentoring a team of eight credit controllers to achieve team goals, driving performance, implementing effective collection strategies, and ensuring compliance with company policies and credit guidelines.Leadership and Team ManagementProvide leadership, mentoring, and guidance to the Credit Control teamSet performance goals and KPIs for the team in collaboration with the Accounts Receivable Manager, conducting regular performance reviews and identifying areas for improvementOversee the professional development of team members, providing training and guidance on best practicesConduct monthly 1:1’s to assist with managing succession planningEmpower the team to ensure they reach their targets and KPIsCollectionsSupport Accounts Receivable Manager in development and execution of collections strategies to reduce overdue receivables and maintain optimal cash flowMonitor and report on collection metrics and identify areas for improvement in collection processesImplement effective collection strategies to optimise cash flow and reduce overdue accountsHandle escalated collection issues and negotiate repayment plans as necessaryProduce accurate and timely reports for monitoring accounts, collections activity and escalation of overdue debtsCredit ManagementSupport Accounts Receivable Manager in development and implementation of credit policies and procedures to assess customer creditworthinessMonitor credit risk exposure nationallyManage national stop trade and customer dispute processesSupport Accounts Receivable Manager in development and implementation of Quality Assurance practicesCollaborate with operations, sales and other departments to manage customer relationships and ensure timely resolution of credit issuesAbout you:Strong leadership skills and ability to manage a team effectivelyExperience in Collections and Credit managementKnowledge of relevant laws and regulations related to collections practicesExcellent communication and negotiation skillsDetail-oriented and analytical mindsetProficiency in Microsoft ExcelCertification in Credit and Collections management will be highly regardedAre you with us? To apply:You’ll need a copy of a current license and proof of entitlement to work in Australia. You’ll undergo a police check and pre-employment medical, including a drug and alcohol test.REMONDIS is an Equal Opportunity Employer and we invite you to be part of an organisation that fosters a diverse workplace. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.
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