Online Manager As Online Manager you will be a champion for customer experience, be responsive, solutions-focused and have the ability to think on your feet. You will lead a team of Personal Shoppers who deliver accurate orders for our customers every day. About the Role Responsibilities: Leading teams across our Online department to put team and customers first through the day-to-day management of online orders Managing and distributing online orders to the team of Personal Shoppers Working cohesively across our Grocery & Fresh Departments Being an advocate for accurate picking and substitutions Ability to pivot and focus on achieving order windows and targets Strong focus on OH&S and safety Delivering key performance metrics and targets across the Online team What makes you right for Woolies About you... Ability to listen and learn and show genuine care for both team and customers Believes in always doing the right thing Works collaboratively end to end as one team Ability to work in a fast-paced & complex environment Drive to coach and develop large teams to deliver great results Ability to create a vision, coach, motivate and inspire a team to stretch their capabilities, unlock potential and build commitment to achieving the vision Ability to lead change effectively Community orientated When you will be needed This full-time salaried role is best suited to an individual with flexible availability to work early mornings, days and late nights across a fortnightly rotational roster including weekends. We'd love to hear from You If you meet a number of the requirements, but not all, we encourage you to submit your application. #J-18808-Ljbffr