About the Role
As a Store Manager at David Jones, you will play a vital role in driving our transformation agenda and creating inspired careers for our people. Your goal is to foster warm connections and deliver seamless solutions through your team, ensuring an exceptional in-store experience that inspires customers like no other.
Key Responsibilities:
* Lead and inspire a diverse team of retail professionals to create memorable customer experiences.
* Ensure commercial objectives related to sales, profit, and Net Promoter Score (NPS) are consistently overachieved.
* Develop meaningful partnerships with brand and concession partners.
* Maintain a customer-centric approach, prioritizing service philosophy standards.
* Promote David Jones positively in the market, upholding the iconic brand's values.
Ideal Candidate Qualities:
* Proven ability to coach, inspire, and develop team capabilities.
* A relentless commitment to delivering outstanding customer experiences.
* Effective collaboration and influence skills with diverse stakeholder groups and brand partners.
* A consistent track record of overachieving commercial objectives, including NPS.
* Ability to adapt quickly to changing strategic needs, market trends, or business requirements.
* Strong commercial acumen with a growth mindset, facilitating growth across the organization.
Why Join Us?
We offer a competitive remuneration package, inclusive of an annual bonus incentive, generous employee discounts, additional leave for birthdays, and ongoing training and development opportunities. Our supportive, flexible, and engaging environment fosters personal and professional growth, while our Corporate Social Responsibility program enables employees to make a positive impact on the community.
About Us
Established in 1838, David Jones has revolutionized Australian shopping and created lasting memories for generations. Our vision to inspire like no other drives us to continue this legacy, delivering experiences and services that exceed expectations. We value diversity, inclusion, and innovation, striving to create a culture that empowers employees to thrive and make a difference.