ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. At the Salvation Army Employment Plus (EPlus), our experienced employment teams have been empowering people to find the right job since 1998 as part of the Australian Government's Employment Services network. We've worked with over 200,000 businesses across Australia and seen well over half a million Australians successfully placed in employment. At Employment Plus we drive high performance with a forward thinking, results driven culture, that you will be proud to be a part of. Whilst we are a not-for-profit organisation with a strong dedication to helping people find work, we operate in a highly competitive market and as such, aiming to exceed required targets is vital for all our employees. Based at our Ipswich site, your role will be working with participants in the Workforce Australia program to assist them to overcome barriers to employment and successfully transition into the workforce. Manage a high-volume caseload of job seekers Actively engage with 'work ready' job seekers to secure sustainable employment outcomes including reverse marketing to employers Clearly identify and address barriers preventing jobseekers from being job ready Provide participants with the tools and confidence to enter the workforce Apply strong problem-solving skills and resilience to maximise employment outcomes About you Strong communication and interpersonal skills You are a confident and trustworthy self-starter who thrives on the opportunity to achieve meaningful results and problem solve Ability to think on your feet and adapt to challenging situations and an ever-changing environment Demonstrated experience in achieving and exceeding business KPI's and targets Computer skills and knowledge of MS Office is essential What we offer Attractive remuneration & NFP salary packaging benefits ($15,900 tax-free meal & entertainment benefits) Great work-life balance with an opportunity for a 9-day fortnight or an accrued day off every 4 weeks Discounted fitness memberships, health insurance, retail discounts and more Attractive leave benefits with access to purchase leave, 12 weeks paid Parental Leave and up to 5 days paid leave per year to support the Salvos Access to EAP and health & wellness initiatives, fostering a supportive and inclusive approach to your overall wellbeing Long-term employment opportunities within the EPlus & wider Salvos networks Comprehensive and supportive on the job training Industry experience is not essential, our most successful employees come from customer facing backgrounds such as retail and hospitality and have the life skills to provide mentoring and support. This is a fantastic opportunity to step into a new career and be truly rewarded (and get your weekends back ) At Employment Plus, we value diversity and strive for inclusivity in our recruitment process. If you are a person with a disability and require an adjustment, such as alternative application methods, or if you have a general enquiry about a role, please contact our Talent Acquisition team at employmentpluscareerssalvationarmy.org.au. Please specify the job title and location in the subject line. A current Working with Children Check or relevant state equivalent is a mandatory requirement for this position. Successful applicants will be required to undertake a police check, it is not mandatory to have a clear criminal history. Employment Plus is an equal employment opportunity employer, we encourage applications from people of Aboriginal and Torres Strait Islander heritage and candidates with culturally diverse backgrounds. We provide an inclusive work environment and embraces the diverse talent of our people. Employment Plus is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm. We value Integrity, Compassion, Respect, Diversity, and Collaboration. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration