Management - Store (Retail & Consumer Products)Full timeRemuneration: $53,671.62 + 11.5% Super + $15,900 Not for Profit Salary PackagingMake a meaningful difference with LifelineWe’re looking for someone who wants to make the world a little better through small moments that leave big impacts. To build meaningful relationships and make a difference in the lives of others.An integral part of our Lifeline team, as a Shop Supervisor you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about.Let’s make a meaningful difference, together.Your part in our Lifeline teamWe are currently seeking a Store Supervisor to lead our Lifeline Woodford Store on a full-time basis. Your mission is to create an inclusive retail environment that will provide a premium customer experience while developing and executing initiatives to drive business results.What makes a difference for us?To be successful in this role, we will be looking for the following skills and attributes:Be passionate about Lifeline and be able to articulate its purposeDemonstrated experience in retail management (or hospitality management with a background in retail), including experience in coaching and mentoring peopleAbility to deliver a high level of customer service and exceed customer expectationsDemonstrate enthusiasm and eagerness to learn the fundamentals of all store roles, including but not limited to customer service, visual presentation, online marketing and stock control.Create a values-driven, diverse and safe employment environment that attracts, engages and retains skilled employees and volunteersCommunicate promotional event information to maximise resultsIdentify issues and opportunities based on trends and customer feedbackSetting and exceeding priorities to meet daily deadlines; developing plans to meet short-term objectivesStrong problem-solving and influencing skillsAbility to use retail business systems, POS and Microsoft OfficeWhat makes a difference for you?Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.Flexible work arrangements to support work-life balanceSave tax and increase your take-home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annumA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programsA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others.Eligible employees receive 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government schemeDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate significant cultural eventsCareer development opportunities to challenge yourself, grow and make a meaningful differenceLifeline is proudly part of the UnitingCare family, we’d love you to be tooJoining the Lifeline team in Queensland, you’ll also be welcomed as part of the UnitingCare family. Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support, training and retail services, and the compassionate offer of support, we can save lives.Child safe, Child friendlyUnitingCare is committed to being a Child Safe, Child Friendly organisation and will:provide welcoming, safe and nurturing services for childrenimplement measures to prevent child abuse and neglect within our servicesappropriately and immediately address child abuse and neglect if it does occurDiversity & InclusionOur approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our mission and values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity.Your application will include the following questions:How many years of retail management experience do you have?Which of the following statements best describes your right to work in Australia?Do you have a current Australian driver's licence?
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