The CTB AND CO. platform focuses on data-driven solutions to simplify processes and cut costs for the food and beverage industries.
Together with Quantaco we are one of Australia’s largest technology providers dedicated to empowering the potential of hospitality businesses by creating a completely streamlined management system for the hospitality industry.
We have a passion for food and beverage, helping business to operate while delivering management control and profitability. We provide value in the market like no other with access to industry leading services designed to help improve performance through access to amazing insights.
Joining 200 employees and a team across Australia, New Zealand and Asia, we offer you an extraordinary chance to learn and grow. Be involved with a very innovative product and a great team behind it.
About the role:
In this role, you will be responsible for the design scope and driving the testing efforts of features with our software systems, ensuring their alignment with both internal business objectives and customer needs.
As a Business Analyst, you will collaborate with a variety of cross-functional teams, including developers, product managers and internal/external stakeholders to define the requirements, scope and success criteria for new software features and improvements to our existing solutions.
You will play a key role in ensuring that every program is not only functional but delivers an exceptional user experience, driving CTB AND CO.'s continued success and innovation in the marketplace.
While a background or knowledge of the hospitality industry would be beneficial, we value diverse experiences and are open to various industries to bring perspectives and insights to the team.
Responsibilities:
* Maintain clear and regular communication with management and cross-functional teams.
* Collaborate effectively with various internal and external stakeholders to gather and understand business requirements.
* Analyse user requirements and translate them into comprehensive design documents.
* Scope out the planned features in a clear and understandable way for the development team to implement.
* Develop a deep understanding of the interplay between technology and data within the business processes.
* Stay abreast of emerging technologies and swiftly grasp new technologies, showcasing a quick learning ability.
* Demonstrate a commitment to a high level of customer service in all interactions and deliverables.
* Analyse problems, identify root causes, and proactively work towards effective resolutions.
* Conduct thorough testing of new products or software improvement releases in a controlled environment before deployment.
* Proactively seek to continuously understand the design characteristics offered by key competitors; developing design concepts that surpass competitors.
* Assist with the preparation of training manuals for users, both internal and external.
* Provide comprehensive support to internal customers, ensuring the resolution of outstanding problems or issues.
About you:
This position is ideal for someone who is passionate about bridging the gap between business requirements and technical execution. You will have the opportunity to shape the future of our software solutions, contribute to strategic decision-making and drive impactful change within the organisation.
* General knowledge of development pipelines.
* Possess strong IT technical knowledge to effectively navigate and comprehend diverse technologies.
* Excellent time management and organisational skills with the ability to multi-task and prioritise work.
* Ability to adapt in a changing environment with a sense of urgency to meet critical deadlines.
* Commitment to teamwork and maintenance of a supportive work environment.
* Demonstrate familiarity with the hospitality industry and relevant terminologies.
Why join us?
At Quantaco CTB we value your wellbeing. We love what we do, It's fun here! We are energised by our work and as we scale and grow so do you. You can expect career progression and a friendly and welcoming team. Quantaco CTB breathes collaboration, curiosity, creativity and customer obsession.
Life at Quantaco CTB is fun, fast-paced, and rewarding. By leveraging technology where we can and taking the opportunity to build custom solutions, we’re solving industry-wide problems for hospitality, creating an exciting environment to work in.
Reward: Salary plus up to 20% bonuses.
Wellbeing: Enjoy the flexibility of hybrid work arrangements and birthday leave balancing productivity and personal life. Discounts and offers to support health, wellbeing and retail cost savings.
Culture: Enhance community spirit with fortnightly collaboration days, celebrate achievements with our peer recognition platform, embrace diversity through our inclusion calendar, and build lasting relationships at social events and parties.
Growth: Our study assistance program covers tuition and fees for relevant courses, while our development framework, Women at Quantaco development program and external L&D programs enhance your skills, career progression, and broaden your expertise and networks.
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