Administration Officer North Division CP/HMBA Job posted: 07/11/2024 Location: Melbourne | Northern Metropolitan Job type: Ongoing - full time or part time Organisation: Department of Families, Fairness and Housing Occupation: Administration/Secretarial Reference: VG/DFFH/ND/378663A The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a safe, respected and valued life.Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+ equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are disadvantaged and vulnerable.We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across metropolitan, rural and regional Victoria.We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse backgrounds and abilities. THE ROLE The Administration Officer provides assistance to the Child Protection program and will be responsible for a range of key tasks from preparation of high-level correspondence, complaint management, diary management, meeting preparation, minute taking, coordination and management of a range of secretariat and administrative support functions. ACCOUNTABILITIES INCLUDE Under general direction, provide assistance with office processes and corporate information systems such as records management, financial information, fleet management, client payments and ministerial correspondence. Answer queries, provide timely advice and undertake general follow up action as required, including correctly redirecting incoming mail and queries. Provide support and assistance in the presentation of meetings and conferences, including coordinating papers, organising venues, catering, agendas, taking minutes and follow-up actions and making travel and accommodation arrangements. Contribute as an effective branch member in a team environment and assist in the provision of quality, timely and effective customer service to managers and staff within the branch. Demonstrate how the actions and outcomes of this role and work unit impact clients and the department's ability to deliver, or facilitate the delivery of, effective support and services. Please open the position description to read more. Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening. For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs ( Please apply to submit your interest in this position. #J-18808-Ljbffr