Job ID: 2852455 | Amazon Commercial Services Pty LtdHere at Amazon we are currently seeking experienced Operations Shift Managers to join the business and play a critical role in leading our team of associates within our Delivery Station at Mulgrave, Melbourne.Do you have a passion for motivating, mentoring, and coaching a team? Do you pride yourself on maintaining the highest levels of safety, quality, attendance, and performance? As an Operations Manager, you will play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.Key job responsibilitiesLeading and developing a team of Amazon associates.Maintaining Health and Safety standards while promoting a Health and Safety culture on-site.Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, and Human Resources to develop plans to meet business objectives.Proactively identifying and leading process improvement initiatives and Lean tools.Physically engaging in tasks that require pushing, pulling, squatting, bending, and reaching varying weights.A day in the lifeYou will be an inspiring leader within our Delivery Stations, where you will work to continuously improve the efficiency of delivery processes, ensuring that customer orders are delivered as quickly, accurately, and cost-effectively as possible. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.BASIC QUALIFICATIONSWorking experience in Operations, Supply Chain/Logistics, or a related field.Experience as a manager, involving sizable teams; you’re a natural at motivating others and building strong relationships.Demonstrated ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.Excellent communication skills, both verbal and written.Experience with performance metrics and process improvement.Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.Authorized to work in Australia without sponsorship.PREFERRED QUALIFICATIONSBachelor's Degree or Relevant Amazon Experience.Competent in managing high levels of ambiguity while thriving in a dynamic and fast-paced work environment.Experience in planning, performance metrics, process improvement, and Lean or Kaizen techniques and methodologies.Acknowledgement of country:In the spirit of reconciliation, Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea, and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.Posted: June 11, 2024 (Updated 16 minutes ago)
#J-18808-Ljbffr