Job Description
SIXT Australia is on the lookout for a Full Time Customer Experience Agent to join the team at Fremantle.
As a Customer Experience Agent, you will provide exceptional customer service, create and act upon opportunities to make sales, and complete vehicle rentals for SIXT Australia.
Your key responsibilities will include:
1. Communicating with customers face-to-face, over the phone, and via email
2. Opening and closing rental agreements
3. Selling additional over the counter rental products
4. Managing reservations and organising fleet
5. Maintaining a clean and safe working area
Qualifications
6. Flexibility to work on a rotating roster during location trading hours, Monday to Sunday, including school holidays, weekends, and public holidays
7. Exceptional customer service skills and/or experience
8. Enthusiastic and driven individual who strives to exceed targets
9. Excellent verbal and written communication skills
10. Strong attention to detail with a good work ethic
11. Current unrestricted Provisional or Full Driver’s Licence
12. Full working rights in Australia
All successful applicants will be required to complete a National Criminal History Check and a pre-employment medical check, including drug and alcohol screening.
Additional Information
At SIXT Australia, we offer more than just discounts – though you get those too! To ensure our employees feel valued, empowered, and celebrated, we provide a range of benefits, including:
13. $ per hour (Award rate) + shift loadings + monthly incentives $$
14. Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
15. Complimentary myNRMA membership including free Roadside Assistance & discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more!
16. Discounts on all NRMA insurance products including car, home & travel
17. Uniform and staff car parking provided
18. “ME” day – one extra day of paid leave per year, called a ME Day, to use at any time during the calendar year
19. Employee Referral Program where you may be eligible for a $2,000 referral bonus payment
At SIXT Australia, we celebrate and welcome diversity, working together to create an inclusive workplace where our people feel respected, heard, valued, and connected, regardless of background or experience. We welcome people from all walks of life, embracing unique perspectives.
If you’re ready to rev up your career and be the driving force behind happy customers, we're excited to hear from you. Join Team Orange today!