Job Description - Events Operations Assistant Manager (HOT0BGS1)
Job Number : HOT0BGS1
Work Locations:
Parmelia Hilton Perth 14 Mill Street Perth 6000
Beyond Hospitality, It's Make Of The Stay at Parmelia Hilton Perth
Parmelia Hilton offers a sophisticated retreat from the city hustle and bustle. Also, home to Samuels on Mill, a renowned brasserie-style restaurant and bar, whose seasonal menus celebrate the finest of West Australian makers and produce. Beyond dining, our hotel boasts 308 five-star guest rooms, including 10 suites, along with an Executive Lounge, heated outdoor swimming pool, fully equipped fitness centre and dedicated events floor. Whether guests are seeking facilities for business or leisure, Parmelia Hilton Perth offers the perfect blend of comfort & convenience.
Welcome to A World of Opportunities
Why do we enjoy working here? This is more than just a workplace.
Here you have the opportunity to develop and discover yourself as much professionally as you do as a person. We can coach, train and develop you to help find your passion, whether it is your first role in hospitality, or you are ready to take that next step.
A World of Rewards Dry cleaning allowanceComplimentary fresh and healthy meals when on-duty cateringPersonal Development programmes are designed to support you at every step of your career with our own Learning and Development Manager based at the hotel.A chance to make a difference through our Corporate Responsibility programmes.Team Member Travel Program: discounted hotel nights from $70 per night around the world with GO HILTON!25% off Food and Beverages (subject to individual outlets)Team Member Referral Program – offered at a rate of $100 per successful referralHoliday: 4 weeks plus public holidaysDiscounted Bupa health coverModern and inclusive Team Member's areasRecognition non-stop all year long!Responsibilities: Assist in managing all Events Floor operationsMaintain exceptional levels of customer serviceEnsure compliance with brand standardsEvaluate guest satisfaction levels with a focus on continuous improvementAwareness of trends and propose ideas to build the range and quality of our servicesManage costs, identifying any areas for actionAbout You: Full Australian working rights (no sponsorship is being offered)Strong knowledge of the hotel / leisure / service sectorRecord of success in Events, specifically the ability to deliver profit, control costs, and build customer loyaltyExceptional communication skillsExceptional leadership skills to create a winning teamIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
Event Operations experience in a managerial position in a hotel / Events Centre or similarDegree or diploma in Hotel Management or equivalentPassion for delivering exceptional levels of guest serviceWHAT MAKES US SPECIAL IS WHO WE ARE, AND WE ARE HILTON!
H ospitality I ntegrity L eadership T eamwork O wnership N ow
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