IT Change Manager – Hands-On Delivery RoleProgram BackgroundThis organisation is a national leader in its field, with over 800 employees across multiple locations. As part of a significant IT transformation, the company is rolling out new digital tools, systems, and processes to improve efficiency, collaboration, and customer service.To ensure a smooth transition, a hands-on IT Change Manager is needed to focus on delivery and execution. This role is all about communication, training, stakeholder engagement, and hands-on support—helping teams understand, adopt, and embed new ways of working.If you’re passionate about helping people navigate change, have a practical, roll-up-your-sleeves approach, and enjoy working in fast-paced environments, this role is for you.Why This Role?12-Month Fixed-Term Contract – A great opportunity to gain experience in a large transformation.Attractive Salary Package – $150K base + super.Be in the Action – Work directly with teams to guide them through change.Make an Immediate Impact – Support end-users, resolve challenges, and drive adoption.Hybrid Work Environment – Enjoy flexibility with a mix of office and remote work.Fast-Paced, Collaborative Culture – Join a business that embraces innovation and transformation.What You’ll Be DoingSupporting Employees Through ChangeWork directly with teams to ensure a smooth transition to new IT systems.Be the go-to person for employees needing guidance and reassurance.Run drop-in sessions, floor walking, and one-on-one coaching.Delivering Clear and Engaging CommunicationDevelop easy-to-understand guides, FAQs, and support materials.Assist with the creation of emails, announcements, and internal updates.Answer employee queries and provide real-time support.Organise and deliver hands-on training, workshops, and demonstrations.Capture and relay user feedback to improve change adoption.Managing Resistance & Driving AdoptionIdentify common challenges and help teams overcome them.Work closely with managers to reinforce key messages.Provide practical solutions to ensure new ways of working stick.What You’ll Bring to the RoleHands-On Change Experience – Previous experience in a IT Change Manager or similar role.Strong Communication Skills – Ability to simplify technical information for different audiences.Excellent People Skills – Approachable, patient, and supportive when helping employees.Training & Facilitation Experience – Comfortable delivering workshops and coaching sessions.Resilience & Problem-Solving – Able to adapt quickly and find solutions in a fast-moving environment.Tech-Savvy Mindset – Confidence in using IT systems and explaining them to others.Who This Role Is Perfect ForSomeone who loves helping people through change and adoption.A Change Analyst or Business Support Specialist ready for the next step.A natural trainer and communicator who enjoys working with teams directly.Someone who thrives in fast-paced environments and can think on their feet.What’s in It for You?Frontline Impact – See the direct results of your work every day.Supportive Team – Work with leaders who value hands-on change management.Flexible Work Environment – A dynamic and engaging workplace.Ready to Make Change Happen?If you’re passionate about supporting people through IT transformation and want a hands-on role where you can make a difference, apply today!Seniority levelMid-Senior levelEmployment typeFull-timeJob functionInformation TechnologyIndustriesLaw Practice, IT Services and IT Consulting, and Banking
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