Company :
Hastings Deering (Australia) Ltd
This exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company. This is a permanent, fulltime role located out of our Mackay office.
Reporting to the Resource Industries Support Manager your responsibilities will include:
* Promote and adhere to all safety requirements on site and within the workplace
* Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
* Promote consistency by being a centralized point of contact
* Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
* Create, implement and execute sales and account strategies
* Maintain and increase our market share of parts and service
* Communicate and manage challenges effecting fleet performance and satisfaction
* Manage, document and resolve customer issues and enquires
About You
You will bring the following skills and experience to the role:
* Trade Qualified or established technical aptitude
* Demonstrated customer management experience within the mining industry
* Experience in mining, mining services or heavy earthmoving industries
* Strong commitment to Safety and continuous Improvement
* Proactive approach to sourcing solutions
* Positive attitude to developing the business through a team approach
About the Benefits
Hastings Deering offers a wide range of benefits including:
* A rewarding career with diverse opportunities
* A competitive remuneration package
* Commission structure
* Support vehicle provided
* Salary Continuance Insurance
* Employee Assistance Program for employees and their families
* Discounts on private health, vehicles, travel and more
* A culture of inspiration, innovation, collaboration and execution
* Ongoing training & support to further your career
* Annual salary reviews
How to Apply
For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middleton@hastingsdeering.com.au
Current staff members are required to advise their line managers before applying for this role