Apply now Job no: 566695Work type: Full-timeLocation: Melbourne - BurwoodCategories: AdministrationBased at our Melbourne, Burwood Campus + hybrid work arrangementsFull-time and fixed-term until the end of August 2025HEW 6 $92,573 - $99,972 + 17% Superannuation (pro rata, part time)Why work with us?At Deakin, you will have access to benefits such as a variety of leave options including generous parental leave and the ability to purchase additional leave; flexible working arrangements to help manage your work-life balance; ongoing learning and development opportunities to grow your career; an inclusive and supportive culture and environment to work in, both online and on campus.As a Coordinator, Outbound Deakin Abroad, you will:Respond promptly to student queries through a variety of channels ensuring needs are met, and accurate and consistent advice is given in relation to Learning Abroad opportunities.Manage outbound trimester exchange applications through the entire process, including student advising, eligibility assessments, correspondence with partners and internal stakeholders, following up with documentation needed, and maintenance of the global Learning Database.Develop and maintain Learning Abroad resources and material for staff and students that are up to date, extensive, and of a high standard.Plan and deliver student preparation and support activities to ensure students participating in Learning Abroad programs are well set up to fully leverage their overseas experience.Contribute to the development and execution of the Learning Abroad communication, promotions, and engagement plan including information sessions, pre-departures, on-campus engagement events, etc.Contribute to a wide range of exciting Learning Abroad projects including the Global Citizenship Program, new Colombo Plan Program, and Global Experience Fair.To be successful, you’ll have:A Degree with subsequent relevant experience; orExtensive experience and specialist knowledge or broad knowledge in technical or administrative fields; orAn equivalent combination of relevant experience and/or education/training.Experience in an outbound environment with an attitude to convert enquiries to confirmed positions (application, enrolment, and participation).Experience in both sales and customer service provision or in Learning Abroad Programs including high-level interpersonal skills, the ability to master content knowledge across a broad range of course and policy areas, and the ability to respond to people confidently, positively, and with respect.Ability to deliver a duty of care towards students on Learning Abroad programs.Here's how to apply:Please submit your updated resume and a short cover letter outlining your skills and experience.For a confidential discussion regarding this role, please contact Diana Gonzalez (Manager, Deakin Global Learning) at diana.gonzalez@deakin.edu.au.For a copy of the position description, please see below:Applications for this position close on Friday 31st of January.Are You Ready?Deakin is a Victorian university with a global impact. We are an agile, dynamic, and innovative university committed to making a positive impact through our excellence in education, research, and innovation and the contributions we make to the wider community.We understand that our reputation has been built on the dedication and expertise of our staff and we offer a dynamic and diverse working environment with opportunities to grow and develop careers. We believe that a progressive, thriving culture will ensure that people choose to come, and stay at Deakin and contribute to our ongoing success.We value diversity and aim to build an inclusive environment that champions, embraces, and respects differences. We support and encourage applications from Aboriginal and Torres Strait Islander people, and people of all abilities, cultures, sexual orientation, and genders.Advertised: 22 Jan 2025 AUS Eastern Daylight Time
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