Company Description
At JB Hi-Fi, we're more than just one of Australia's largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
Why Join Us?
* Fast-paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
* Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
* Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
* Fantastic discounts across the JB Hi-Fi Group, including access to VIP supplier pricing and promotions.
* We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
* Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
* Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
* Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
As a Retail Team Member, you will have the opportunity to create, support, and contribute to a high-performance culture, ensuring that great customer experience is enabled across the store, including:
* Helping across a number of areas within our stores from customer-facing to our back-of-house.
* Providing a high level of customer service standards including pre, during, and post-sale.
* Contributing to the JB Hi-Fi brand and store experience by assisting with merchandising of all products on the sales floor.
* Supporting the efficient delivery and processing of stock into store, following store receiving processes.
Qualifications
* You have a passion for home entertainment, music, movies, technology, appliances, and/or games.
* Enthusiastic, passionate, and highly motivated.
* Customer focus and result-driven.
* You will be able to communicate effectively with a diverse group of people.