Customer Service Representative - Goulburn5 days ago Be among the first 25 applicants
Start your banking career with a community minded and trusted bankFull Time - Mon to FriBanking experience not required, excellent training providedSupportive team environment with great career pathwaysAn ideal opportunity for enthusiastic school leavers with customer service experience OR anyone looking to start a rewarding career in Banking.
As a Customer Service Representative, you will join our Goulburn team in providing great service and support to IMB Customers in relation to their financial needs.The RoleHaving conversations and interactions with members via all channels (in person, online and over the phone) and assisting them with their banking and insurance needs and enquiriesExploring new opportunities to find the right financial solutions that may improve their positionUsing various technologies, systems and digital platforms, cash handling and balancingWorking with your Manager and team to collectively achieve the branch goals and objectivesMaintaining a high level of operational adherence in line with company and regulatory standards, policies and procedures and carrying out administrative duties.The PersonExperience in sales and service, preferably in retail, banking or hospitality industriesCash handling experience and an accurate eye for detailA learning mindset and ambition to build a career in the banking industryAn aptitude for technology and proficient in MS Office programs/appsHonesty and integrity and take pride in diligently following procedures and policy in a regulated financial environmentA flexible approach in the workplace, can take initiative, prioritise work and problem solve to complete daily work requirementsA genuine desire to help people, work directly with customers as well as work with and support a teamA current NSW drivers' license and the willingness to travel to branches within the region as required for training or staff relief purposes.The IMBIMB Bank is a leading member-owned bank offering a full range of products and services in both retail and business banking.
IMB's purpose is to provide simple, competitive and authentic banking that helps our members and communities be better off and have been doing so for over 144 years.
An award winning and growing organisation, we've donated more than $12 million through our Community Foundation to over 900 projects in the communities in which we live.
BenefitsA supportive culture that actively promotes inclusion and the wellbeing of our employeesCompetitive remunerationWellbeing daysProduct concessionsPaid parental leavePurchase leave optionsStudy assistanceCorporate uniformGenuine investment in your learning and professional growth.Apply now by visiting imbcareers.com.au and following the prompts.
For more information contact Zoe Esposito, Branch Manager - ******.
Applications close April 21st, 2025.
(Email applications are unable to be accepted).
Seniority levelEntry level
Employment typeFull-time
Job functionOther
IndustriesBanking
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