Open to location Permanent, full time Hybrid working environment How will I help? At Westpac Group, all employees are allocated mandatory learning based on their role. Join Westpac's Learning Services team to lead and provide consultation throughout the end-to-end life cycle for all aspects related to mandatory learning, including governance, design, allocation and deployment. You will join a team that help our customers across the enterprise design best-in-class learning and support them through the maze of development and deployment. A curious, caring, insightful team with smart minds and even bigger hearts. You will work together to transform the learner experience to make it the best it can be. With your risk and governance focus and exposure to Controls and audits, you will work with key decision makers across the enterprise to help them navigate the ‘Mandatory Learning’ landscape. With a desire to continually make things better, and through working closely with subject matter experts you will aspire to grow and further your career development in a process and governance focused role. What’s in it for me? You’ll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we’ll back you in the development of your career, internal career prospects, and flexible working. You’ll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled. What do I need? Strong governance & risk focus (SOX Controls) Strong technical experience in Learning & Development (Preferred) Good stakeholder management and project management skills Relentless in providing the best customer service Driven to identify and then implement simplification opportunities Excellent verbal and written communications skills Structured way of working with attention to detail is critical Ability to work independently, with a high level of self-direction, problem solving ability and self-motivated. Exceptional consulting skills Exposure to participating in audits. What’s it like to work there? We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other’s passions, and transformative success stories to create better futures together. As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between. We’ll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you’re in control of where you start and how you’ll grow. As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. Hear from some of our people and their experiences working with us. How do I apply? Start here. Just click on the APPLY or APPLY NOW button. At Westpac, we’re all about creating a supportive culture and ensuring our workplaces, branches, products, and services are accessible and inclusive for everyone—our customers, employees, and the wider community. If you’re interested in discussing workplace flexibility, please feel free to mention it in your application. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you have questions about the recruitment process, please email talentacquisition@westpac.com.au. Do you need reasonable adjustments during the recruitment process? We can provide reasonable adjustments for individuals with disability and/or neurodiversity. If you require an adjustment to be made during the recruitment process at any stage, please email talentacquisition@westpac.com.au For Internal adverts only Westpac is committed to talent mobility and career development for our current employees, including trainees and intern program participants. People Leaders will prioritise internal candidates. Please Find Information to support you with job applications and FAQs