Senior Manager Role in Luxury Retail
Boutique Store in Chadstone, Melbourne
Elevate your career in the heart of Melbourne's luxury fashion scene by joining our boutique store at Chadstone, a renowned icon of sophistication showcasing an exclusive collection of high-end fashion and accessories.
About the Position:
We are seeking a dynamic and ambitious Leader to lead our store, with strong people development capabilities and further enhance this brand's legacy of excellence. Reporting to the General Manager, you will guide a select team of Client Advisors in delivering unparalleled service.
Key Responsibilities:
* Lead, inspire, and guide a team of Client Advisors to set the standard for excellence in client service and sales performance.
* Foster and cultivate deep client relationships to elevate client loyalty and contribute to the boutique's esteemed clientele.
* Exhibit agility and proactivity in leadership, adapting seamlessly to the dynamic landscape of luxury retail.
* Drive sales targets and uphold accountability for team KPIs, employing a strategic and results-oriented approach.
* Collaborate closely with Head Office to develop and implement effective sales strategies aligned with the unique character of the store.
Key Skills & Experience:
* Proven experience in luxury retail, coupled with an in-depth understanding of luxury ready-to-wear and accessories.
* Strong leadership capabilities and performance management experience, inspiring and motivating a team to exceed targets.
* Outstanding interpersonal and communication skills to establish and maintain valuable client relationships.
* Results-driven mindset with a comprehensive understanding of sales KPIs and accountability.
* Adaptability and agility to thrive in the fast-paced luxury retail environment.
* Passion for the luxury industry and a commitment to delivering an unparalleled client experience.
Benefits of the Position:
* Competitive salary with performance-based incentives.
* Opportunities for career advancement within Melbourne's esteemed luxury retail landscape.
* Exclusive employee discounts on a carefully curated selection of luxury products.
* Engaging and collaborative work culture within an iconic city boutique setting.
* Ongoing training and development opportunities to enhance leadership and sales skills.
If you are a luxury retail manager with a passion for leadership and client relationships, seize this opportunity to be a key contributor in this boutique's success within the Melbourne store.