About us: For over three decades, Smokemart & GiftBox has been the go-to destination for all things tobacco and gifting. We pride ourselves on providing customers with quality products and specialized service while promoting a supportive and positive culture for our team. The SMGB team supports equality and diversity, which is reflected throughout all our departments and our more than 250 stores nationwide!
Today, SMGB is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia's largest convenience retailer. Combining Viva Energy Australia's incredible network of more than 1,000 locations around the country with SMGB's wholesale tobacco distribution channel, we are now able to offer our amazing range of products and services on a truly grand scale.
More about you – Sales Assistant The ideal candidate will have a customer-first mentality with a strong passion for creating a fun, authentic shopping experience. You will be part of a progressive business that values and supports internal career growth. We are looking for a team member who thrives in a busy, sales-driven environment while having a laugh (and the occasional dance-off!) with each customer that walks through our doors.
Your role: Providing high levels of customer service and building strong rapport Sound cash handling and EFTPOS skills Learning and maintaining solid product knowledge across all pillars of the business Maintaining high levels of store standards, assisting with merchandising and presentation Working towards budgets, targets, and KPIs Assisting with stock control and quality management Following national legislation, WHS, and security guidelines You will also have: A passion for meeting and exceeding sales targets Proven ability to work within a fast-paced retail environment A happy, friendly, and energetic personality A desire to deliver high-quality customer service Valid Police Check Report required if successful in the interview stage Would you like to know more? If you are passionate about customer service and want to build a career with an iconic brand, hit Apply Now!
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