Job Description - Actively involved in the Oracle account team in defining and driving the consumption growth strategy - Assists teams, or allocates resources, for responses to RFXs and technical requirements documents - Is accountable for the successful experience of customer(s) in their territory. - Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs. - Is the Trusted Advisor to customers. - Informs customers/prospects on the Oracle emerging technologies and how they will create value and competitive differentiation - Presents Oracle's technology and infrastructure demonstrating deep familiarity with company's infrastructure, security and integration capabilities. - Is the internal point of contact for updates on account health, renewal likelihood, etc. Represents the voice of the customer. - Acts as customer SPOC for cloud engineering related aspects - Responsible for bringing in Specialist support to ensure design and positioning of solution to the satisfaction of customer stakeholders. - Leads, or pulls in the right resources, for the solution building preparation and presentation of customer driven demos to diverse audiences, representing the capabilities of the Oracle Cloud Platform. - Involved in activities in the solution agreement phase to help position the value of Oracle's Cloud and set customer expectations. - Takes ownership for utilizing the right resources to manage and coordinate customer escalations and resolutions efforts cross line of business, and with external stakeholders, to ensure a joined-up approach with the customer in terms of actions and communications. - Takes ownership for coordinating cross line of business resources to conduct Architecture and Technical Workshops during the Sales and Adoption cycles - Support customer technical due diligence and risk management processes - As the customer cloud lifecycle manager, the role is also to understand/be aware of ongoing projects through Oracle partners/Oracle Customer Success Services/Oracle Consulting Services. - As part of Cloud Sales Framework, accountable for Cloud Engineering Technical Qualification criteria. To drive consistent collaboration, enabling solution engineering & sales leadership to gain both commercial and technical insight into the deal cycle driving focus and investment on qualified opportunities. - Help Customers achieve measurable benefits and ensuring success using Oracle Cloud. - Outcome is to maximize consumption and consumption growth of Oracle Cloud - For selected eligible 'Pitch to Production' workloads and customers - Responsible for communication and confirmation of the agreed work plan template with customer - Lead virtual teams to ensure the delivery of the agreed outcomes. Career Level - IC4 Responsibilities Engages with strategic customers, builds leadership relationships at multiple levels within organizations in order to design and implement solutions. Works directly with customers to gather requirements, develop architectures and translates business needs into solutions. May implement solutions and ensure successful deployments through code development and scripting. Displays product/application understanding through highly customized presentation demonstrations to customers, and at conferences, and events. Supports customer from Proof of Concept (POC) through production deployment of services via resource configuration, planning, and customer education/training. Creates and distributes technical assets (white papers, solution code, blog posts, and video demonstrations). Serves as a leading contributor for customers and sales on technical cloud solutions and customer success. Identifies gaps and enhancements to influence engineering roadmaps for customer driven features. Leading contributor, may provide direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. May interact with C level. Maintains expertise by staying current on emerging technologies. About Us As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40 years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mboracle.com or by calling 1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.