Nbn was founded in 2009 by the Commonwealth of Australia as a Government Business Enterprise (GBE), tasked with a clear mission: to design, build, and operate a wholesale broadband network for the nation. Today, we’ve achieved that vision, creating a network that spans the entire country, enabling internet retailers to offer affordable broadband services to both consumers and businesses.Employee benefits:18 weeks of paid parental leaveOptions to purchase leave and flexible holidaysEmployee Assistance Programs (EAP)Discounted gym memberships + other corporate benefitsOptions for salary sacrificing including novated leasing and many more.An inclusive work culture that prioritizes balance and wellbeingA company that offers ongoing training and support with a focus on your career growth and professional development.A bit about your role:As part of a field service team, you’ll discover a diverse and dynamic workplace where no two days are alike. You’ll enjoy a wide variety of work right across our network and within the homes and businesses of our customers, with a view to deliver timely, high quality and brilliant customer service.In your day-to-day work, you’ll be the backbone that keeps Australia connected, delivering end-to-end service to homes and businesses across the nation. From installation to repair and maintenance, you’ll see the impact of your work in real time with every satisfied customer. You’ll collaborate with a supportive and inclusive team, with opportunities for coaching, mentorship, and career progression at every step. These roles work between the hours of 7am to 7pm based on business needs, and we encourage a flexible working environment.Please note, we are looking for candidates based in Bundaberg.A bit about you:To thrive in this role, you’ll be an autonomous and motivated self-starter, with extensive experience with copper and fibre network assurance fault finding and installs. You’ll have an appetite to embrace a complex industry while learning and developing on the job. Ideal candidates for this role will have an ACMA license, preferably with a cert 3 or cert 4 in telecommunications, and draw on their dedication, drive, and customer service skills to deliver service with integrity and solutions with a smile every day. This role will require you to have a clean and current Driver’s License.Life at nbn:To be part of nbn is to be part of something bigger. We’ve created Australia’s network—a network made for more. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of Australia by connecting homes and businesses everywhere. It’s not just a way for everyone to do the things they love, but transforms the way they do them, and the opportunities available to them.A more inclusive working world:nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, and are a Pride in Diversity Gold Employer for two years running.We champion equal opportunities for all employees. If you have any requests or accessibility requirements throughout the expression of interest process, please advise us at the time of connection and we will adjust to meet your needs.Where to from here?If you think this role might be for you, we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.Please note, this is a permanent role. To be eligible for this role, you must have full working rights in Australia.
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