Stafford - Full Time
Cash Converters is Australia’s largest second-hand retailer with affordable personal finance solutions, giving our customers the freedom of choice.
We are
* Real people who are passionate and proud
* Caring and respectful
* Tenacious problem solvers
We are currently looking for a Retail Assistant - Buys and Loans Operator to join us at our Stafford Location in a Full Time capacity on a Monday to Saturday roster, no Sunday Trading.
About the role
* This position is a Retail based role, in our Buys and Loans Department.
* You will have the opportunity to work across multiple locations, and learn from our experienced team of Buys & Loans Operators.
* You will accurately perform day-to-day transactions in our Buys and Loans department.
* Ensure KPI targets are achieved through actively seeking pricing feedback and trends.
* Build lasting relationships with our customers by actively listening to and understanding their needs.
* Effectively communicate pricing, valuation and pawnbroking options to our loyal customers; and
* Perform all transactions in line with company and legislative requirements.
About you
* Proven customer service experience, ideally within a retail environment.
* Have an interest in Technology, Gaming, Collectables, Jewellery or Tools and Hardware.
* Confidently able to negotiate with our devoted customers for a win/win outcome.
* Strong communication skills that build rapport, trust, and demonstrate compassion; and
* Are interested and have the ability to discuss and clearly explain contract details with customers.
What’s on Offer
* Exclusive access to ‘Cashies Rewards’ featuring discounts and cash-back offers from over 400 retailers.
* Monday to Saturday | No Sunday Trading
* Real career development opportunities
* Ongoing quarterly store and team bonuses | Full paid training provided.
* Paid Parental Leave.
* Salary Packaging for a Novated Car lease available.
* Health Insurance Discounts (Bupa & HBF).
* 30% Instore Discount.
* Plus, access to our Wellness Activities: Move, Munch, Money and Mind.
We will start shortlisting for this position immediately!
So, keep your phone nearby! You could be hearing from us soon.
We are a proudly homegrown Australian business that has been making life possible for our customers since 1984, opening the first store in Victoria Park, WA. Since then we’ve come a long way, celebrating over 30 years of success in the retail, pawnbroking, and personal finance industry. Cash Converters is an ASX-listed international company across 15 countries.
Cash Converters supports diversity, inclusion and equal opportunity. We encourage people of all cultures, backgrounds, gender, age, sexual orientation and abilities to apply.