About The Company
For more than 75 years, Liebherr has stood for a large, continually developing range of sophisticated products and services. Liebherr's updated and expanded technology portfolio features cutting-edge technology designed to optimise all aspects of day-to-day mining operations, provide customers with both full and semi-autonomous solutions for their fleets, and streamline issue resolution for onsite personnel. The company's commitment to partnering with customers throughout the entire life cycle of their products is a testament to the Liebherr family's values.
About The Role
We are seeking a forward-thinking and data-driven Strategy Analyst to join our Customer Support division based in Adelaide or Perth. This newly created position is critical in enabling strategic alignment, enhancing customer experience, and driving long-term aftermarket growth across Australia's mining operations. In this role, you'll work cross-functionally with operations, technical services, sales, and engineering teams to provide actionable insights and strategic recommendations based on market intelligence, data analysis, and industry trends. You'll also lead projects that improve service offerings, digital tools, and forecasting capabilities – directly impacting customer satisfaction and operational excellence.
Skills And Duties Develop and deliver market intelligence reports to inform customer support strategy Analyse industry trends and provide data-driven insights into equipment performance, current positioning, customer needs and areas of opportunity Collaborate with business units to develop business cases to support prioritization of strategic initiatives Support delivery and optimisation of strategic initiatives as required Develop models to anticipate service demand in the context of evolving markets Support the preparation of executive updates Essential Requirements
To be successful in this role, you will have:
A bachelor's degree in business, Accounting, Marketing, Engineering, or other relevant field Proven experience in developing market intelligence and synthesising strategic insights Strong business acumen, analytical, reporting, and forecasting skills A commitment to safety, quality, and continuous improvement Desirable Requirements
Ideally you will have:
2+ years working in in-house strategy or management consulting for one of the big 4 or boutique strategy consulting firms Postgraduate qualification (MBA or similar) with demonstrated experience in strategy or transformation within a consulting or OEM environment Demonstrated experience working for large, complex multinational organisations Demonstrated experience working within a continuous improvement framework Regional or international exposure and/or experience Experience with digital tools and data analytics platforms Applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
Our Offer Diversity and Inclusion: Diversity and inclusion sit at the heart of the Liebherr Group's Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace.
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers.
Benefits
Paid Parental Leave | Bonus Leave | Purchase Leave | Early Access to LSL
Corporate Health Insurance | Novated Lease | Travel Club
Liebherr One Hub – Employee Discount Portal for Great Savings
Soft skills and Leadership training programs
How To Apply
Enquiries to Jansia McCormack - HR Business Partner.
Applications close COB 9th May 2025. Candidates are advised that interviews may commence before closing date.
No agencies or third parties please.
Liebherr Australia would like to thank you for submitting your application.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Rhea Paul.
One Passion. Many Opportunities.
The company
Liebherr-Australia Pty Ltd is part of the Liebherr Group, which employs nearly 50,000 people, in more than 140 companies and 50 countries on every continent. Liebherr's decades of experience, knowledge, and dedication to the highest quality and most reliable technologies makes Liebherr a respected leader and a trustworthy partner to industry. Liebherr-Australia is responsible for selling and servicing earthmoving machines, mining machines, mobile cranes, tower cranes, maritime cranes as well as deep foundation machines throughout Australia and New Zealand. Though the company's 20 hectare Head Office Complex is based in Adelaide, Australia, the commitment to, and support of, New Zealand customers is unwavering.
Location
Liebherr-Australia Pty. Ltd.
1 Dr Willi Liebherr Drive
5096 Adelaide
Australia (AU)
Contact
Rhea Paul
Jansia McCormack
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