SMAART Recruitment has partnered with a leading distributor of luxury timepieces. Nearing completion of a refresh of their boutique on Collins St, they are now searching for 2 Senior Customer Relations Consultants to join their team.
As a Senior Customer Relationship Consultant, you will be the first point of contact for all walk-ins to the boutique. You will offer exceptional customer service while demonstrating and showcasing their high-end timepieces.
This company takes pride in offering a truly bespoke and tailored service. A passion for horology, watchmaking, or luxury products is a must.
What we are looking for:
* 3-5 years retail experience in watches, jewelry, or luxury goods
* Exceptional communication skills, both verbal and written
* A keen eye for detail and a talent for active listening
* A passion for timepieces
* Experience in all aspects of retail operations, from stock take to key holding, banking, and assisting with training
* Experience with POS and payment systems
* The ability to be a brand champion
About the role:
* Monday to Sunday position, retail hours
* Full-time permanent position with holiday and sick pay
* A base salary of $70,000 + Super
* Commission based on team and individual targets
* Opportunities for career advancement in Australia and internationally
In return, the successful Consultant will receive:
* Comprehensive product training and ongoing support from the boutique manager and international training team
* A fun and supportive work environment
* The chance to develop your sales expertise and contribute to new initiatives in a brand new showroom
With the boutique expected to open in early April, we are holding interviews now.
To be considered for these positions, submit your resume via the
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