The Company Our client is an established Managed Service Provider with a revenue and client base that continues to grow year on year. Ongoing expansion has created a brilliant opening for a Field Services Technician with drive, passion and a flair for creative solutions. Not just a job, this is an exciting opportunity to grow your career with a company who offer life-long learning, training and certifications. The Role As a Field Services Technician you will act as the remote hands and onsite support for a variety of clients across the Sydney metro region. Your role will consist of break-fix support, scheduled maintenance support or project support. Your day-to-day will consist of various tasks such as helping to configure and support clients servers and networks, as well as setting up hardware and providing general support. When you are not needed onsite, you will assist the Service Desk team in the head office. Your Skills & Experience Valid Drivers License 2 years' experience Previous MSP/onsite client support experience Excellent written/verbal communication skills O365 - full application suite and administration experience Active Directory and EntraID Strong networking skills - firewalls, routers, switches, modems etc. Server support/configuration experience About you You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer? Company car or reimbursement of mileage from your personal car A rare opportunity to build your skills and experience, and take your career higher. Extensive support including valuable feedback and regular training sessions to help you become the best you can be. Opportunity for progression within the business as they grow. Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Reference Number: 06810-0013112457 JR By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.