Bridestone Mining Solutions Australia (BMSA) is a market leader in the tyre & mining services industry and is renowned for its global reputation for quality products, continuous improvement & cutting-edge application of technology.
Our OTR (Off The Road) Tyres are manufactured specifically to customer requirements selecting from BMSA’s broad menu of technical capabilities to create a product with outstanding performance in multiple areas considering environmental, load & operating variables. Bridgestone tyres are supported by a range of products & services including iTrack tyre pressure & temperature monitoring as well as wheel/rim supply & repair.
Our mission: Serving Society with Superior Quality
To support our mission, we seek to fill a Technical Product Support position to work out of our Hunter Valley Mining Solution Centre in Mount Thorley.
The Benefits
Competitive salary & career development within the global Bridgestone business
5 days extra leave every year after 2 years of employment
An extra 5 days leave as a one off at each 5 year employment milestone
Health checks / free flu shots
Product discounts on Bridgestone Tyres
Additional benefits & staff discounts
The Role:
Promote Bridgestone OTR tyres, iTrack & BMSA related products to existing & potential customers
Work with colleagues to optimise OTR tyre selection & use of iTrack to satisfy customer requirements
Conduct presentations or technical training on OTR tyres or iTrack for customers or BMSA personnel
Troubleshoot technical & operational issues for customers & BMSA personnel
Identify new product & product improvement opportunities for OTR tyres or iTrack
Plan, organise, conduct & summarise field trials of new & current products including tyres or iTrack
Assist the Sales team to monitor & maintain tyre performance guarantees & product warranties
Develop & maintain a database to improve market intelligence
Assist sales personnel in forecasting, planning & strategy of tyre & iTrack sales
About You - Essential
Experience in technical support or related field within OTR tyres or the mining industry
Demonstrated ability to analyze problems, think critically & provide effective solutions
Knowledge of Microsoft office programs with advanced Excel skills
High level data analysis and manipulation skills
Excellent communication (verbal/written)
Strong commitment to safety of yourself & others
Patience & flexibility for frequent travel
A valid driver’s licence
Current work rights in Australia
About You – Preferred
Tertiary qualifications in engineering or similar
Join a global leader and take on your next professional challenge!
Apply today, immediate start.