Job Description What will you be doing?Process & input group, FIT & corporate reservations via phone, email & other channels.Maintain fluency with the ALL Live Limitless Loyalty Program Provide efficient, friendly & professional service to all guests Be the first point of contact for all incoming booking enquiries Liaise with the relevant Hotels to ensure that you we can deliver on service requests Qualifications Your Skills and experience include: Service oriented with an eye for detail.Confident & articulate communication, negotiation, relationship & networking skills Time management skills with the ability to multitask Entrepreneurial spirit with drive, ambition & high level of energy Passion for hospitality Additional Information What's in it for you An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor Ability to really contribute and feel pride in knowing you have made a difference to the greater good of the Hotel Operation Work alongside passionate industry professionals Be mentored by experienced Accor Hospitality professionals who want to see you succeed! Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.We offer reasonable adjustments to support you.If you require an adjustment to be made during the recruitment process, you're welcome to let us know.