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Job Title
Ambitious Technical Writer/Business Analyst Role at Optus
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Summary
* Support the delivery of the largest Federal Government Contact Centre.
* Ensure technical documents comply with contractual obligations and follow ISO9001 standards.
Salary: $80,000 - $110,000 per year
Description
We are seeking an experienced Technical Writer/Business Analyst to support the delivery of our ambitious goal to be Australia's most loved everyday brand. The successful candidate will have a strong background in business processes, including Systems Engineering and change management.
The ideal candidate will have experience in developing Quality Management Systems process improvement and project management, as well as consultancy experience in diagnostic, analysis, redesign, and implementation.
You will also be proficient in desktop applications (Word, Excel, PowerPoint, Visio) and MS Windows environment.
As an Australian citizen and eligible for Federal Government security clearance, you will play a critical role in ensuring that all technical documents produced are managed via acceptable lifecycle processes.
We offer a range of benefits, including flexible work arrangements, inclusive paid parental leave, and access to resources and webinars via the 'Parents at Work portal.'
Our vibrant campus life includes restaurants, cafes, gymnasium, GP, and post office facilities, as well as a free Optus bus from Macquarie University Metro Station.
We value diversity and are committed to providing an equal employment opportunity to all job seekers.
To apply, please submit your application when the Optus Talent Acquisition team returns after the holiday period.