Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating joyful, elevated experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.The RoleCrown is the ultimate destination for luxury, with our three established hotel brands Crown Towers, Crown Metropol and Crown Promenade offering unique experiences for all guests.We're seeking enthusiastic and dedicated individuals to join the Butler team on a Part Time basis (20-48 hours per fortnight).In this role, you'll provide joyful experiences through your genuine care for guests as well as:Providing remarkable end-to-end experience to VIP guestsResponsible for planning and coordinating food & beverage serviceHandling guest requests and utilising problem-solving skills to ensure guest needs are met at all timesAbout youYou'll bring the following:A positive attitude and genuine care for guest experienceAn ability to multitask and work under pressureAbility to problem solve and make quick decisionsAdditional InformationTo be successful, you'll:Have a minimum of 2 years fine dining food & beverage experienceHave extensive customer service experienceBe familiar with Microsoft Office (Outlook, Word and Excel)Have excellent communication & interpersonal skillsBe available to work across a 24/7 rotating rosterPreferred Criteria:Hospitality qualificationLuxury Hotel operations experience in a Frontline roleUnderstanding of Hotel Property Management Systems (preferably OPERA)Previous exposure to the VIP service industryWhat you can expect from usOn top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.Our Crown Community celebrates uniqueness and embraces diversity. We welcome the creativity, insights, and experiences from people of different race, age, religion, cultural background, gender, people with disabilities, people who identify as LGBTIQ+, and Aboriginal and Torres Strait Islander; people like you.
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