Provide responsive customer service and facilities support to stakeholders
Strategic client account
North Sydney | Land of the Cammeraygal people
Overview:
The Facilities Coordinator is responsible for ensuring tenant satisfaction through the efficient operation and maintenance of property services. Key duties include coordinating service personnel, managing building contractors, and maintaining safety and risk management. The role emphasizes fostering positive relationships among tenants and staff, while embodying CBRE's values and maintaining high communication and presentation standards.
Key Responsibilities:
* Customer Engagement & Communication: Foster relationships with stakeholders, ensuring excellent verbal and written communication with tenants and colleagues.
* Property Operations Management: Oversee operating budgets, monitor service performance, and ensure compliance with policies and statutory requirements.
* Contract & Tenant Management: Manage contractor activities, monitor service agreements, and ensure timely execution of capital works and tenant requests.
* Administrative Oversight: Prepare budgets, monitor expenditure, maintain technical documentation, and ensure safety and environmental compliance.
* Emergency & Crisis Management: Be available for after-hours emergencies, participate in crisis control committees, and perform additional tasks as assigned by management.
About you:
* Service Delivery Skills: Excellent interactive service delivery relationship skills and ability to build effective relationships with clients and colleagues.
* Regulatory Knowledge: Understanding of statutory legislation relevant to property operations, including Workplace Health & Safety and Essential Services regulations.
* Technical Proficiency: Sound knowledge of essential fire safety measures and building services, alongside intermediate to advanced Microsoft Office skills.
* Organizational Abilities: Superior organizational skills with the capability to manage multiple projects, meet strict deadlines, and adapt to shifting priorities.
* Experience & Education: Minimum 3 years in property management, relevant tertiary qualification, and experience in contractor management in commercial/industrial settings.
About us:
CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.
When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your full potential.
Can we inspire you to join us?
At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.
We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.
We welcome and encourage First Nations People to apply.
This is the place where talented people who want to do impactful work can realise potential in every dimension.
Please note the successful applicant will be required to undertake pre-employment background screening by our external third-party provider.
If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.
We look forward to hearing from you! #WeAreCBRE