Must have (or be able to obtain) a Baseline Clearance.
Location: ACT, QLD, SA, VIC. Hybrid option included. Test Managers ensure that test activities are effectively planned, monitored, and completed in accordance with agreed test guidelines and business requirements. A key component of the role involves dealing with external software vendors as stakeholders.
In performing a leadership role, Test Managers drive innovation, change in workplace practices and organise work in the context of competing priorities and strategic direction.
Key Duties and Responsibilities: Manage the timely delivery of testing outcomes and the quality of testing processes. Plan, develop, and manage test cases for different types of testing at various stages of testing on appropriate testing platforms. Liaise with project teams to ensure appropriate methodology and testing tools are used for testing processes. Review complex test cases from team members to ensure quality. Contribute to the approach for scripting, test data requirements gathering, and test data gathering. Define and document requirements for test environments. Develop and manage team improvement initiatives and projects, including team tools and process changes. Identify, analyse, manage and report on trends of defects, programming errors and inconsistent operational characteristics. Conduct complex testing to ensure the ICT service functions as per requirements. Undertake test effort estimation and manage resources to ensure project deliverables are met. Lead and support operations of the team, including monitoring business performance, setting priorities, and managing resources and workflow. Lead and manage staff, including overseeing the management of performance, attendance, health and wellbeing. Develop staff capability through coaching, mentoring and succession planning to increase performance, engagement and retention. Contribute to and influence ICT strategy resolving conflicts as needed. Monitor and manage work output and quality, against established performance standards through interpretation of quality analysis and reporting. Report on the achievement of business outcomes, key performance indicators and quality assurance to manage performance. Proactively share knowledge and expertise, and provide assistance and mentorship to less experienced colleagues. Prepare and review a range of written material including technical and corporate documentation. Assist with the management of finances, resources and budget requirements and issues within area of responsibility. Collaborate with a broad range of internal and external stakeholders to achieve project outcomes. Engage and partner with other agencies and service providers to build service delivery capability. Attend interagency meetings and forums to influence business outcomes and share information. Encourage innovation, continuous improvement and manage and support change. Manage team contribution to costing process. Exercise delegation in accordance with legislation and guidelines. Technical Skills: Skills for the Information Age (SFIA) required:
Methods and tools METL – Level 5. Performance management PEMT – Level 5. Stakeholder relationship management RLMT – Level 4. Testing: Level 6 (SFIA): Develops organisational policies, standards, and guidelines for testing. Plans and leads strategic, large and complex testing activities. Leads activities to manage risks and opportunities associated with testing. Promotes a culture of quality throughout the organisation and drives adoption of and adherence to testing policies and standards. #J-18808-Ljbffr