What we do, and who are we?Eliminate concerns and challenges from building projects of any size by delivering the highest quality building products and personalised customer service solutions. As a family-owned business with over two decades of experience and a combined 150 years of expertise, we serve more than 1000 account customers and have successfully fulfilled over half a million individual orders.Bayside Plasterboard is a family-owned building material supply company with a strong reputation for exceeding customer service expectations to supply the building industry with high-quality products. With three thriving stores in Brisbane, Redlands and the Gold Coast, we are passionate about helping our customers find the right solutions for their building needs.Our Values (actual values, not just some things we thought sounded nice) - Family: We are a family-owned and operated business that treats all employees as family and expects the same among colleagues. We care not only for our employees and customers but for their families as well. - Respect: Valuing and respecting everyone's contributions and perspectives. We expect respect not only towards our customers and colleagues but also from our customers to our staff. - Responsibility: Being accountable for actions and decisions. Whether it be anyone in operations, admin, sales, management or even directors, we take responsibility for our mistakes as we would for our wins. - Quality & Excellence: We strive for superior service and quality in every single thing we do, setting a new standard of expectation above any other. Innovation: We believe there is always room for improvement and encourage everyone to think about how it can be done better to stay ahead in our industry. - Collaboration: Teamwork and cooperation among everyone creates the family environment we have and gets the job done faster and easier. - Community: We have an obligation to contribute to the communities that we operate in, work with or those that need it. Job Title: Administration & Internal Sales RepresentativeIndustry: Building & ConstructionLocation: Morningside, Queensland 4170, AURole Type: Full-timeEmployee Working Hours: 8am-4pm Monday-FridayExperience Level: Preferably 2 years, but please apply even if you have less. Job Summary:We are looking for a motivated and detail-oriented Administration & Internal Sales Representative to join our team in the building and construction sector. In this role, you will be responsible for processing customer orders, managing email communications, addressing inquiries and delivering outstanding customer service. Furthermore, you will undertake various administrative tasks as assigned. Responsibilities:- Enter and process customer orders with high accuracy- Answer incoming calls and respond to customer inquiries promptly- Manage email communications and provide timely and accurate responses- Receipt and manage incoming funds efficiently- Receive, check, and record incoming stock accurately- Provide a basic level of knowledge regarding our products to customers- Collaborate with other departments to ensure smooth operations- Perform other administrative duties as assignedQualifications:- A true passion to help customers with the best service- A minimum of two years experience in administration or sales is preferred; however, applicants with less experience are encouraged to apply.- Strong communication and interpersonal skills.- Proficiency in Microsoft Office Suite (Word, Excel) and other relevant software.- Exceptional organisational skills with great attention to detail.- Able to multitask effectively while managing time efficiently.- Experience in the building materials industry is a plus.Benefits: - Competitive salary based on experience - Stability in your work life - Friendly work environment within a family-owned company where everyone is considered family - Opportunities for professional development - A genuine sense of accomplishment and satisfaction in your work by delivering service at a superior level compared to others - Monday-Friday work schedule offering work-life balance - Paid day off for any public holidays - Closed during the Christmas and New Year period