We are a busy privately owned skin cancer practice at Norwest. We have an excellent reputation in the community and our doctors are considered leaders in their profession. We are looking for an experienced medical receptionist and administration person to join our team to provide exceptional service to our patients and doctors. Supporting 6 skin cancer doctors, 1 nurse and working together with 5 administration staff. An enjoyment of working with people is essential.
Part Time (4 days, 32 hours per week)
Tuesday to Friday 9:00 to 5:30 - no weekends!
Experience in medical practice is desirable
Suit a variety of backgrounds – Medical/Surgical/Dermatology
If this job sounds like the career move you have been looking for, please include in your application a covering letter and a ONE to TWO PAGE resume to [email protected] ABOUT YOU - Skills & Experience: Motivated and passionate about providing a high level of outstanding patient careYou have a high standard of work values and ethicsProfessional telephone manner, confident and friendly dispositionWarm, compassionate and caringAbility to relate well with patients and excellent presentation skillsYou are flexible and able to adapt to varying situations and work stylesExcellent organisational and communication skillsHigh-level computer literacyStrong attention to detail and accuracyA knowledge of Medical Practice Software and MS OfficeExperience in a medical practice preferredDuties & Responsibilities: Provide an outstanding level of professionalism, service and care to patients at all times Meet patients in a professional and courteous manner Provide a warm and welcoming environment You will operate across all aspects of reception and phone duties including invoicing, booking appointments, giving quotes and providing information on servicesMaintain and update patient records with accuracy and confidentialityProvide patients with essential information about their appointments and proceduresLiaise with medical and administrative staff to ensure seamless coordination of appointments.Process payments and manage billing, ensuring adherence to clinic policies.Assist with general office tasks, including scanning, filing, and correspondenceDaily preparation, cleaning and stocking of surgery Ensure surgical instruments are sterilised in accordance with RACGP guidelines Uphold the practice's high standards of customer service and patient care at all timesBenefits We are in a purpose-built clinic offering excellent staff facilities. Located a 5-minute walk from Bella Vista Metro. Our team environment is supportive, diverse and fun. You will have opportunities for professional development and growth within the practice as well as the privilege to make a meaningful difference in the lives of people through quality healthcare. We also offer above award salary.