We are a privately owned Furniture Wholesaler situated in the Northern Suburbs seeking to appoint an enthusiastic, energetic, and self-driven Dispatch Coordinator to organise a small fleet (2-3 trucks) within our Operations Team. We require a person who is highly organised, with a strong attention to detail, must be proactive, and can provide excellent customer service. Most importantly you will need to remain calm under pressure and be adept in juggling multiple tasks at once, including answering incoming calls, responding to emails from multiple inboxes.Please note this is an office-based position. The role will encompass a range of responsibilities, including but not limited to:? Coordinating, scheduling, and booking daily transport activities in a timely manner. ? Communicating with 3PL's daily. ? Ensuring POD's are received, checked, and filed. ? Invoicing our customers daily. ? Generating Pick Lists and Labels in a timely manner. ? Answer customer calls for orders and delivery enquiries. ? Assist customers with picking up orders. ? Resolve any arising problems or customer complaints and re-assign or re-schedule any return deliveries.? Manage the Dispatch mailbox to ensure all communications are answered in a timely manner.? Manage the Interstate mailboxes to ensure all communications are answered in a timely manner.? Effectively communicate with Warehouse, Operations, Customer Service and Sales team to exceed customers' service expectations.? General administrative duties.? Continuously identify opportunities to improve processes and efficiency within the Operations Team. ? Data entry.? Adhere to OH&S policies and procedures. The successful candidate must possess the following attributes:? Previous experience in logistics, or a related field preferred but not essential. Training will be provided. ? Must have a strong attention to details. ? Be highly organised and proactive.? Exceptional time management skills.? Excellent verbal and written communication skills. ? A bright disposition with a "can do" attitude.? Ability to work in a team environment.? An ability to think laterally and problem solve conflicts.? Flexible in changing priorities quickly ? Proficient in Microsoft Office. ? MYOB (prior experience is beneficial but not essential – training provided).? Good interpersonal skills and the ability to work as part of a team.This is a fantastic opportunity to join our expanding and progressive team with a great company culture. We offer a collaborative work environment, excellent working conditions, and on-site parking. We also offer a Bonus Annual Leave Day on your Birthday! If this sounds like you APPLY now!