Do you have a heart of gold and a passion for helping pets? We're searching for amazing Vet Nurses to join our fun-loving team Why Join Us? Becoming Certified: Enjoy the opportunity to gain your Tier 2 Financial Services certificate with us—an excellent feather in your cap Value Work-Life Balance: Take advantage of additional leave days like 'ME' leave and 'Volunteer Day' leave to recharge and give back. Engage with Community: Become a part of our vibrant culture with fun social activities, annual celebrations, family-friendly events, and more Enjoy Exclusive Discounts: Get great employee discounts on Car, Home, and Travel insurance, plus access to numerous partner discounts on gyms, hotel stays, dental care, and beyond Earn a Competitive Salary: Secure a package salary of 68,000-72,000 AUD, based on your valuable experience Your Responsibilities: Provide friendly, professional support to customers across all channels. Accurately assess and process claims with attention to detail. Keep customers informed and updated on their claims status. Collaborate effectively with internal and external teams. Make informed claim decisions based on policy and medical information. What We’re Looking For: You are a Qualified Veterinary Nurse passionate about making a difference. You excel in Customer Service and know how to shape strong relationships. You’ve got experience in a veterinary setting and can easily interpret medical information. Your time management skills are top-notch, with an ability to thrive under pressure. Empathy is your middle name—you understand your customers and provide the reassurance they need. You’re a stellar communicator, whether in person, over the phone, or in writing. You thrive in a collaborative environment and actively contribute to a positive team spirit. Ready to unleash your inner animal advocate and join a company that truly cares? Apply now by sending your CV and cover letter to conies8ers.com.au or call Conie Jusay direct on 0483 988 164 for a confidential discussion. We can't wait to welcome you to the team We have other live vacancies too. If this role isn’t quite right for you, call us or apply to find out more. NB: All candidates who meet our client’s shortlist requirements will be contacted. Know someone who would also thrive in the opportunities we have available? Please forward along to them. Thanks