Social Worker - 12 month fixed termAt Sonder, we believe that every person deserves to feel safe, supported, and empowered to be at their best - wherever they are. That's why we're redefining workplace health, safety, and wellbeing through a seamless blend of technology and human expertise. Sonder's mobile platform provides 24/7, real-time support from a dedicated team of safety, medical, and mental health professionals - ensuring that our members receive immediate care when they need it most.
An Exciting Time to Join Sonder! Since our founding in 2017, Sonder has experienced rapid growth, expanding operations across Australia, New Zealand, and the UK. Backed by Australia's leading venture capital firms, Seek and Blackbird, we are well-capitalised and on a mission to scale globally, partnering with corporations, educational institutions, and government agencies to transform workplace wellbeing at scale.
Our Impact And Scale 1,000,000+ members across multiple countries200+ team members, plus an extensive network of on-the-ground respondersIf you're passionate about using technology and human expertise to drive meaningful change, join us in shaping the future of workplace wellbeing!
About The Role As a Social Worker, you'll provide vital support to members through three 55-minute direct sessions each day, offering counseling, guidance, and advocacy to help them navigate services, develop treatment plans, and access essential resources. You'll also work closely with families, communities, and employers to foster meaningful support networks.
You will support the Senior Social Worker with child protection reviews, and onsite mental health and social escalation support. You'll collaborate with the Mental Health & Wellbeing, SSC, and Nursing teams to ensure professional and ethical standards are met while maintaining compliance with regulations and treatment plans.
Finally, you will also play an important role in our SSC, handling mental health and social work escalations. This will include scheduled weekly shifts during core business hours, Monday to Friday.
What You'll Be Doing Deliver social work services within Sonder's stepped care model, offering guidance and intervention at the second level of support.Perform psychosocial assessments to identify member needs, barriers to care, and appropriate support pathways.Create tailored plans with service referrals and actionable steps to help members access necessary support.Proactively link individuals to relevant community services, government agencies, and charitable organizations.Work closely with internal and external providers to implement effective management plans for members.Serve as a key escalation point for mental health and social issues, offering immediate support and intervention for complex cases.Maintain professional integrity by adhering to regulations, ethical guidelines, and treatment plans.Participate in clinical supervision, training, case reviews, and quality assurance initiatives to enhance service delivery.Who are we looking for? The ideal candidate is passionate, self-motivated, and takes pride in producing high-quality work every day. Above all else, you - the ideal candidate - will embody the Sonder values and love working in a fast-paced, dynamic workplace.
What you bring to the team; A minimum Bachelor's degree from Australia or New Zealand in Social Work or equivalent is essentialValid registration of Social Work in Australia (AASW) and New Zealand (NZSWRB)Relevant experience in Social Work and/or similar case management roles.Prior experience working across a variety of mental health issues, age groups and cultural backgrounds.Ability to complete psychosocial assessments and to formulate and implement appropriate management plans.Why join Sonder? Hybrid and flexible working environment.Gain free access to the Sonder app for you and your family.$1000 annual contribution as part of your development plan + 2 days of study leave.Paid parental leave with an attractive return to work policy.Participate in our Employee Share Option Plan (ESOP).Salary packaging novated leasing.Access $250 annually to fund to invest in your wellbeing.Free coffee on Tuesdays and catered lunch on Thursdays.Team social fund to connect with your team.Dog-friendly office.Volunteer leave. 2 days per year to participate in meaningful causes.Sonder is committed to creating an inclusive and diverse workplace for everyone. We offer equal opportunities to all, regardless of race, gender, age, disability, political beliefs, sexual orientation, or any protected status. All qualified applicants are encouraged to apply and join us in fostering a respectful and empowering environment.
Due to the nature of our industry, all Sonder employees are required to complete a National Police Check and WWCC.
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